Building a Petabyte of Purpose

Our Quadruple Bottom Line

TechForGood creates value across four integrated pillars — a model visible throughout our FY25 Impact Report and reflected in every service we deliver.

• Human Connections: Direct investment into connectivity for people facing crisis, isolation or digital exclusion.
• Climate Action: Embodied emissions reduction through circular ICT, Recover-E, and Carbon Neutral IT Procurement.
• Inclusive Employment: Work Integrated Social Enterprise (WISE) pathways for Priority Jobseekers powering the Switch–Enhance–Embed value chain.
• Ethical & Responsible Procurement: Modern slavery, human rights and supply chain stewardship embedded into ICT decision-making.

Catalysing Connections — Human Connection at Scale

Digital exclusion affects more than 2.5 million Australians. Without a phone or connectivity, people miss job calls, healthcare appointments, safety checks, income support and community services. Through Catalysing Connections, 100% of Recover-E profit is reinvested into smartphones, SIMs and connectivity for people who need it most.

In FY25, this delivered 132,000 Human Connections — moments of restored dignity for women returning to work, families in crisis, remote communities and Indigenous rangers protecting Country. These outcomes represent 13% progress toward our 1 million Human Connections target.

Recover-E — Circular ICT That Powers Climate & Community Impact

Recover-E is our certified IT Asset Disposal service, designed in FY25 and launching for impact in FY26. It is built on ACT Logistics’ ISO framework (ISO 27001, ISO 14001, ISO 9001, ISO 45001, R2v3) and provides secure collection, certified data wiping, refurbishment, recycling and landfill diversion. According to our FY25 Report, Recover-E is TechForGood’s “primary lever for circular impact” — transforming end-of-life ICT from an environmental liability into measurable carbon and community outcomes.

Every refurbished device reduces embodied carbon. Every recycled device reduces e-waste. And every dollar of recovered value is reinvested into Catalysing Connections, turning circularity into direct social benefit.

Carbon Neutral IT Procurement — Climate Accountability Built In

In FY25, we began our climate accountability journey by neutralising 306.47 tCO₂e through high-integrity registries. But our long-term strategy is built on circularity, embodied emissions reduction and sustainable procurement — delivered through our Carbon Neutral IT Procurement pathways. These pathways align with ASRS expectations for Scope 3 reporting and provide credible, auditable data for climate disclosures.

Inclusive Employment — Powering the Value Chain

TechForGood’s end-to-end delivery is powered by Priority Jobseekers with disability, trained and employed into procurement, administration and specialist ESG-enabled roles. This workforce is the “engine of delivery” for our Switch–Enhance–Embed model — proving that inclusion and compliance strengthen each other. By FY28, this pathway will support a highly skilled ESG-enabled workforce.

Triple Certification — Our Impact Backbone

TechForGood is among the few — and possibly the only — ICT business in Australia to hold all three major certifications:

• Certified Social Enterprise (Social Traders)
• Certified B Corporation (B Corp Certified ICT Supplier)
• Certified Carbon Neutral (NetNada)

This combination anchors our accountability and strengthens supply chain credibility for organisations seeking verified impact across procurement, ESG and social value frameworks. It also underpins our clients’ outcomes across the Social Procurement ICT Supplier model.

The Road to 2030 — 1 Million Human Connections

Our FY25 results — Human Connections delivered, CO₂e neutralised, Recover-E established, Employment Pathways built — represent early milestones in a long-term blueprint. From FY26 onwards, Recover-E’s circularity outcomes, emissions reductions and social reinvestment will significantly accelerate our progress.

Every recycled device, every recovered asset, every job created and every gigabyte donated brings us closer to our 2030 vision: 1 million Human Connections delivered through everyday ICT procurement.