TechForGood is a profit-for-purpose ICT supplier, Certified B Corporation, Social Traders–certified Social Enterprise, and Carbon Neutral organisation. ESG at TechForGood is not a parallel compliance system — it is the framework through which our social purpose is governed, delivered, and assured.
1. Purpose
This policy sets out how Environmental, Social, and Governance (ESG) considerations are embedded into TechForGood’s operating model, decision-making, and accountability systems.
ESG at TechForGood exists to:
- govern the delivery of our impact business models,
- ensure accountability to stakeholders,
- manage risk without undermining purpose, and
- provide transparent, verifiable reporting aligned with B Corp standards and Australian regulatory expectations.
This policy supports our commitments under:
- B Corp Certification,
- Social Traders Social Enterprise Certification,
- Carbon Neutral Certification (NetNada), and
- voluntary ESG and impact reporting frameworks.
2. Scope
This policy applies to all TechForGood operations, employees, contractors, Priority Jobseekers, suppliers, and partners.
Compliance with this policy is a condition of engagement with TechForGood.
3. ESG as an Impact Governance Framework
TechForGood applies ESG as an impact governance framework, not a standalone compliance function.
Our ESG approach governs three integrated impact pathways:
-
Inclusive Employment (WISE Pathways)
Creating paid, supported employment for Priority Jobseekers — particularly people with disability — embedded directly into procurement and delivery operations. -
Circular Economy & Environmental Stewardship (Recover-E)
Secure IT asset recovery, certified data sanitisation, ethical reuse, and recycling — converting environmental value into social impact. -
Digital Inclusion & Community Impact (Catalysing Connections)
Reinvesting Recover-E profits into access to technology and connectivity for communities experiencing digital exclusion.
ESG systems exist to ensure these models are delivered with integrity, transparency, and accountability.
4. Governance and Oversight
Ultimate accountability for ESG performance sits with TechForGood’s leadership, consistent with our Constitution and Stakeholder Governance Statement.
Oversight is structured as follows:
- Leadership & Finance holds responsibility for organisational governance, risk, and compliance.
- Impact & ESG Programs is responsible for ESG measurement, reporting, certification management, and continuous improvement.
- Advisory Board provides non-fiduciary oversight and challenge across ESG, risk, and impact integrity.
ESG performance, risks, and outcomes are reviewed regularly and tabled with the Advisory Board.
5. Environmental Stewardship
TechForGood recognises that ICT is a material contributor to global emissions and e-waste. Our environmental approach prioritises circularity and reduction, not offsetting alone.
We commit to:
- maintaining carbon neutral operations through annual measurement and certified offsetting (NetNada),
- reducing embodied emissions through device life extension and reuse via Recover-E,
- ensuring zero-landfill expectations through ISO 14001 and R2v3-aligned recycling,
- maintaining secure data destruction through ISO 27001-aligned controls, and
- reporting environmental outcomes transparently through our Impact Report.
Recover-E is TechForGood’s primary environmental impact lever.
6. Social Impact & Fair Work
TechForGood operates as a social enterprise with impact intentionally embedded into commercial activity.
We commit to:
- delivering inclusive employment through WISE-aligned pathways,
- providing fair compensation aligned with living-wage benchmarks across all jurisdictions,
- maintaining safe, supportive, and dignified work environments,
- preventing modern slavery and labour exploitation across our operations and supply chain, and
- reinvesting environmental and commercial value into verified community impact.
Social impact is governed through our JEDI Policy, Global Fair Pay Policy, and Modern Slavery governance framework.
7. Governance, Ethics & Risk
Strong governance underpins all ESG performance.
We maintain:
- transparent decision-making and reporting processes,
- integration of ESG risks into the organisational Risk Register,
- confidential whistleblowing and grievance mechanisms,
- zero tolerance for corruption, bribery, or misleading claims, and
- regular policy and governance reviews aligned to certification cycles.
8. Customers, Partners & Responsible Procurement
TechForGood partners with customers to deliver audit-ready ESG, ASRS, and social procurement outcomes through ICT procurement.
We commit to:
- ethical marketing and truthful ESG claims,
- responsible data management and privacy protection,
- ESG-screened suppliers and distributors,
- transparent evidence packs supporting customer reporting obligations.
9. Measurement, Reporting & Assurance
TechForGood’s ESG performance is measured and assured through:
- NetNada — carbon measurement and carbon neutrality certification,
- Social Traders — social enterprise certification and impact governance,
- B Lab — B Impact Assessment covering Governance, Workers, Community, Environment, and Customers.
Progress is reported annually through our Impact Report and reviewed by leadership and the Advisory Board.
10. Policy Ownership & Review
The Head of Operations & Impact is responsible for implementing this policy and ensuring alignment across the organisation.
This policy is reviewed annually, or sooner if required by changes to regulation, certification standards, or TechForGood’s operating model.
