ESG data and assurance are verified through NetNada (carbon and environmental reporting), Social Traders (social enterprise certification), and B Lab via the B Impact Assessment.
1. Purpose
The purpose of this policy is to set out TechForGood’s commitments and responsibilities in relation to Environmental, Social, and Governance (ESG) performance. It provides a framework for how ESG principles are embedded across our operations and how compliance, monitoring, and reporting are managed.
This policy supports our certification as a B Corporation, a Social Traders–verified Social Enterprise, and a Carbon Neutral organisation.
2. Scope
This policy applies to all TechForGood activities, employees, contractors, and supply chain partners. It also informs our engagement with clients, investors, and the wider community. Compliance with this policy is a condition of engagement with TechForGood.
3. Governance and Oversight
The TechForGood Board of Directors holds ultimate accountability for ESG performance. Day-to-day oversight rests with the ESG Committee, which reports quarterly to the Board under the Advisory Board Best Practice Framework™ (2024–2026).
The ESG Committee is responsible for:
- Ensuring that ESG policies and practices are implemented and reviewed;
- Overseeing data integrity and disclosure processes;
- Aligning reporting with the ASRS and NGERS standards; and
- Maintaining alignment with B Lab, Social Traders, and NetNada verification requirements.
4. Environmental Responsibility
TechForGood is committed to managing its environmental impact in line with recognised best practice. We have been Carbon Neutral Certified since 2024 and maintain ISO-aligned management systems through our Recover-E service and internal operations.
Our environmental commitments include:
- Minimising waste generation and supporting circular economy outcomes;
- Monitoring and offsetting greenhouse gas emissions through NetNada verification;
- Operating in accordance with ISO 14001 and R2v3 environmental management standards;
- Maintaining a digital-first, low-waste operating model, as detailed in our Waste Management Policy; and
- Reviewing environmental performance annually through our B Impact Assessment and Impact Report.
5. Social Responsibility
As a social enterprise, TechForGood directs its commercial activity toward positive community outcomes. Our social responsibility commitments include:
- Reinvesting a minimum of 50% of profit and effort into verified social impact initiatives;
- Providing inclusive employment pathways for jobseekers facing barriers to work;
- Maintaining fair and equitable workplace practices guided by our Gender Equality & Inclusion Policy;
- Upholding human rights and zero tolerance for modern slavery, as set out in our Modern Slavery Policy; and
- Engaging suppliers who demonstrate ethical, transparent, and responsible business practices.
6. Governance and Ethics
Strong governance underpins all aspects of TechForGood’s ESG performance. We maintain transparent reporting, ethical decision-making, and continuous improvement processes across the business.
Key commitments include:
- Regular ESG Committee and Board reporting cycles;
- Integration of ESG risks into corporate risk management frameworks;
- Maintenance of confidential whistleblowing and grievance channels;
- Annual policy review and disclosure updates aligned with certification cycles; and
- Adherence to the highest standards of integrity and accountability across all business operations.
7. Workers and Inclusion
We are committed to fair, safe, and inclusive work environments. All employees are treated with dignity, respect, and equality of opportunity.
Our employment commitments include:
- Paying no less than the equivalent of 1.7× the IBON Living Wage benchmark;
- Providing flexible and supportive working arrangements;
- Offering professional development and ESG awareness training; and
- Ensuring occupational health and safety in accordance with ISO 45001 standards.
8. Customers and Partners
We partner with customers to advance shared sustainability goals. Every ICT transaction delivered through TechForGood is designed to support audit-ready ESG, ASRS, and NGERS reporting and to contribute to measurable social and environmental outcomes.
We commit to transparency, ethical marketing, and responsible data management in all customer engagements, supported by ISO 27001-certified systems and Blancco data sanitisation standards.
9. Monitoring, Reporting and Review
TechForGood’s ESG data and disclosures are externally verified through:
- NetNada — for carbon emissions and environmental reporting;
- Social Traders — for social enterprise certification and compliance with ASRS and NGERS frameworks; and
- B Lab — via the B Impact Assessment for Governance, Workers, Community, Environment, and Customers.
ESG progress is reported annually through TechForGood’s Impact Report. This policy is reviewed every 12 months or sooner if required by regulatory, certification, or operational changes.
10. Policy Ownership
The Head of Operations and Impact is responsible for implementing this policy and ensuring compliance across departments. Questions about the application or interpretation of this policy should be directed to the ESG Committee via hello@techforgood.com.au.
