LENOVO Premier Support Plus Upgrade – 4-Year Extended Warranty
Comprehensive protection and peace of mind for your Lenovo devices.
The LENOVO Premier Support Plus Upgrade provides 4 years of onsite extended warranty coverage following the original 3-year manufacturer warranty. Designed for select Lenovo ThinkCentre desktops and all-in-ones, it offers financial protection and hassle-free repairs including parts and labour to keep your devices running smoothly.
✅ What's Covered
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Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
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Power Surge Protection: Included to protect against electrical surges
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Accidental Damage: Covers drops, spills, and cracks with accidental damage protection
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Screen Damage: Includes cracked or damaged displays
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Battery Degradation: Sealed battery coverage and replacement up to 4 years
📋 Coverage Details
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Duration: 4 years of coverage, starting after the original 3-year manufacturer warranty expires
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Coverage Start: After manufacturer warranty expires
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Number of Claims: Unlimited claims during coverage term
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Claim Limit: No explicit maximum payout stated
🔧 Service & Repairs
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Service Type: Repair or replacement including parts and labour
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Repair Method: On-site support with next business day service
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Replacement Type: OEM parts and certified refurbished components as needed
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Turnaround Time: Next business day on-site support
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Parts Quality: Lenovo-certified components
📞 Claims Process
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How to File: Via phone, chat, or email with direct access to advanced technicians
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Support Hours: 24/7/365 always-on support
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Documentation Required: Proof of purchase and device details may be required
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Claim Approval: Rapid unscripted solutions with quick approval process
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No Hassle Promise: Easy claim process with on-site repairs if remote resolution is not possible
📱 Eligible Products
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Product Categories: ThinkCentre M90, M900, M90a Gen 2/3, M90a Pro Gen 3, M910, M920z AIO, M93, X1 desktops and all-in-ones
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Product Condition: New devices with original 3-year onsite warranty coverage
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Purchase Requirements: Upgrade applies to devices already with 3-year onsite warranty
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Excluded Products: Does not cover devices without active 3-year warranty or commercial use exclusions
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect device function
- Intentional damage or misuse
- Commercial or business use outside covered product list
- Software issues, viruses, or data loss
- Accessories not originally included with the device
- Loss or theft (not covered)
🎁 Additional Benefits
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Tech Support: 24/7 technical support from Lenovo-certified technicians
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No Lemon Guarantee: Replacement if multiple repairs fail (subject to plan terms)
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Transferable: Warranty can be transferred to new owners if device is sold
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Cancel Anytime: Pro-rated refunds available upon cancellation
📦 How to Purchase
- Purchase at point of device purchase or upgrade existing warranty via Lenovo Warranty Lookup
- Provide device details and proof of original 3-year warranty purchase
- Receive confirmation and warranty coverage documentation
- Register product online if required by Lenovo
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.
Protect your Lenovo investment and enjoy hassle-free, worry-free coverage beyond the manufacturer warranty.