DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport 4H Mission Critical
Reliable extended protection for your critical office equipment investment.
The DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport 4H Mission Critical offers an additional two years of expert support beyond the original 3-year warranty. Designed for office equipment including servers and infrastructure, it delivers financial protection and rapid, hassle-free onsite repairs to minimize downtime and unexpected costs.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not covered
- Theft Protection: Not covered
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 5 years total coverage, starting after the original 3-year manufacturer warranty
- Coverage Start: After expiration of the initial 3-year ProSupport warranty
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: On-site repair or parts replacement
- Repair Method: On-site service with 4-hour response time
- Replacement Type: New or equivalent parts as needed
- Turnaround Time: 4-hour parts and/or labor response
- Parts Quality: Original Dell parts and certified components
📞 Claims Process
- How to File: Contact Dell support or registered sales representative
- Support Hours: 24/7 mission critical support availability
- Documentation Required: Purchase receipt and device information
- Claim Approval: Typical fast approval given rapid service commitment
- No Hassle Promise: Streamlined process for minimal disruption
📱 Eligible Products
- Product Categories: Office equipment like servers and infrastructure
- Product Condition: New and factory refurbished eligible
- Purchase Requirements: Must upgrade within warranty term
- Excluded Products: Consumer electronics, out-of-warranty products
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that doesn't affect function
- Intentional damage or misuse
- Commercial use beyond specified scope
- Software issues, viruses, and data loss
- Accessories not listed on original purchase
- Loss or theft
🎁 Additional Benefits
- Tech Support: 24/7 expert technical assistance
- No Lemon Guarantee: Not specified
- Transferable: Coverage may be transferable to new owner
- Multi-Device Discount: Not available
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase during or after original warranty period
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required by Dell
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with expert, rapid support and enjoy worry-free ownership.
DELL – 5-Year Extended Warranty / Standard Protection – Office Equipment
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 5-Year Extended Warranty / Standard Protection – Office Equi...
