DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport for ISG

Reliable extended support for continued peace of mind

The DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport for ISG extends your existing warranty coverage by two additional years, providing hassle-free repairs and ongoing financial protection for DELL office equipment products beyond the manufacturer’s standard warranty period.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the original warranty expires
• Power Surge Protection: Damage from electrical surges is included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Not specified
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 5 years total coverage, upgrading from existing 3-year plan
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Repair or replacement options
• Repair Method: On-site and depot repair services available
• Replacement Type: New or refurbished equivalent
• Turnaround Time: Fast repairs to minimize downtime
• Parts Quality: OEM-certified parts

📞 Claims Process

• How to File: Online portal or phone support
• Support Hours: 24/7 assistance
• Documentation Required: Proof of purchase, device information
• Claim Approval: Typically within 48 hours
• No Hassle Promise: Streamlined claims process for customer satisfaction

📱 Eligible Products

• Product Categories: Office Equipment including servers and related IT infrastructure
• Product Condition: New products covered
• Purchase Requirements: Must upgrade within coverage dates following original purchase
• Excluded Products: Commercial use beyond specified environments not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that doesn't affect function
• Intentional damage or misuse
• Commercial or business use exclusions if specified separately
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss (theft protection not included)

🎁 Additional Benefits

• Tech Support: 24/7 expert technical assistance
• No Lemon Guarantee: Not specified
• Transferable: Coverage may be transferable to new owners
• Multi-Device Discount: Not specified
• Cancel Anytime: Pro-rated refunds offered

📦 How to Purchase

• Purchase upgrade at time of product purchase or within the allowed period
• Provide product and purchase details
• Receive confirmation and documentation of coverage
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with extended coverage.