DELL – 5-Year Extended Warranty / Complete Protection – Office Equipment
Extended protection for your critical IT infrastructure, ensuring peace of mind and reliable support.
The DELL – 5-Year Extended Warranty / Complete Protection – Office Equipment provides enhanced five-year coverage that starts after the original manufacturer's 3-year warranty expires, designed for office equipment and servers under the ISG category. This plan delivers comprehensive financial protection and hassle-free repairs to keep your essential business technology running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not included
- Screen Damage: Not applicable
- Battery Degradation: Not applicable
- Theft Protection: Stolen device replacement included
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 5 years of coverage starting after the original 3-year warranty expires
- Coverage Start: After manufacturer warranty expires
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Per terms of ProSupport Plus agreement
🔧 Service & Repairs
- Service Type: Repair or replacement
- Repair Method: On-site service available
- Replacement Type: New or refurbished comparable model
- Turnaround Time: Next business day service
- Parts Quality: OEM or certified components
📞 Claims Process
- How to File: Through Dell online portal or phone support
- Support Hours: 24/7 availability
- Documentation Required: Proof of purchase and product details
- Claim Approval: Typically same-day approval
- No Hassle Promise: Streamlined claim process for customer satisfaction
📱 Eligible Products
- Product Categories: Office Equipment, servers under ISG category
- Product Condition: New and certified refurbished eligible
- Purchase Requirements: Must upgrade within warranty term expiry
- Excluded Products: Consumer laptops, commercial use outside ISG servers
❌ What's Not Covered
- Pre-existing damage or defects before coverage start
- Cosmetic damage not affecting functionality
- Intentional damage or misuse
- Commercial use outside warranty scope
- Software issues, viruses, or data loss
- Non-listed accessories
- Loss unless covered by theft protection
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support included
- No Lemon Guarantee: Not applicable
- Transferable: Coverage transferable to new owner
- Multi-Device Discount: Available when purchasing multiple plans
- Cancel Anytime: Pro-rated refund upon cancellation
📦 How to Purchase
- Purchase upgrade with product or within warranty period
- Provide product details and original receipt
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with comprehensive support and enjoy worry-free ownership.
DELL – 5-Year Extended Warranty / Complete Protection – Office Equipment
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 5-Year Extended Warranty / Complete Protection – Office Equi...
