DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport 4H Mission Critical
Reliable extended protection for your critical systems.
The DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport 4H Mission Critical extends your support coverage to five years with rapid 4-hour parts and labor response. Designed for enterprise-grade servers and infrastructure equipment, it offers hassle-free repairs and expert assistance to minimize downtime and protect your investment.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not included
- Screen Damage: Not included
- Battery Degradation: Not included
- Theft Protection: Not included
- Normal Wear and Tear: Not included
📋 Coverage Details
- Duration: 5 years of coverage starting after the initial 3 years ProSupport expires
- Coverage Start: After manufacturer and initial warranty period
- Number of Claims: Unlimited claims during coverage term
- Claim Limit: No explicit maximum payout stated
🔧 Service & Repairs
- Service Type: Rapid repair or replacement services
- Repair Method: On-site service with 4-hour parts and labor response
- Replacement Type: New or equivalent replacement parts and devices
- Turnaround Time: 4-hour response for mission critical support
- Parts Quality: Certified OEM parts
📞 Claims Process
- How to File: Through Dell customer service and support portals
- Support Hours: Business hours with rapid response for mission critical issues
- Documentation Required: Proof of purchase and product details
- Claim Approval: Typically approved promptly due to mission critical priority
- No Hassle Promise: Streamlined claim process designed for fast resolution
📱 Eligible Products
- Product Categories: Servers and infrastructure equipment under Extended Warranties
- Product Condition: New products only
- Purchase Requirements: Upgrade from existing 3-year ProSupport coverage
- Excluded Products: Non-Dell products, used/refurbished, commercial misuse
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business abuse beyond covered scope
- Software issues, viruses, data loss
- Accessories not included in original product purchase
- Loss unless theft coverage included (not applicable here)
🎁 Additional Benefits
- Tech Support: Expert access to Dell ProSupport team
- No Lemon Guarantee: Not specified
- Transferable: Coverage may transfer to new owner upon resale
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase as an upgrade from existing 3-year ProSupport plan
- Provide product and coverage details
- Receive confirmation and updated service agreement
- Register product coverage online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with rapid response and expert support for worry-free ownership.
DELL – 5-Year Extended Warranty – Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 5-Year Extended Warranty – Standard Protection – General Ele...
