DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport 4H Mission Critical
Reliable protection and peace of mind for your critical Dell systems.
The DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport 4H Mission Critical offers extended 5-year coverage with fast 4-hour on-site response for enterprise-grade Dell ISG equipment. This warranty helps minimize downtime and safeguard your investment with hassle-free repairs and expert support.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges
- Accidental Damage: Not included
- Screen Damage: Not included
- Battery Degradation: Not included
- Theft Protection: Not included
- Normal Wear and Tear: Not included
📋 Coverage Details
- Duration: 5 years of coverage starting after original 3-year ProSupport expires
- Coverage Start: After original manufacturer’s 3-year ProSupport ends
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms and conditions
🔧 Service & Repairs
- Service Type: Repair or replacement
- Repair Method: On-site service with 4-hour response
- Replacement Type: New or refurbished equivalent model
- Turnaround Time: Rapid 4-hour parts or labor response
- Parts Quality: OEM certified parts
📞 Claims Process
- How to File: Via Dell's online portal or phone support
- Support Hours: Business hours with mission critical escalation
- Documentation Required: Proof of purchase and service order
- Claim Approval: Typical fast approval based on service terms
- No Hassle Promise: Streamlined claims and service process
📱 Eligible Products
- Product Categories: Enterprise servers and infrastructure
- Product Condition: New and eligible Dell ISG systems
- Purchase Requirements: Upgrade from existing 3-year ProSupport
- Excluded Products: Consumer devices, pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial use outside covered environments
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss or theft not included
🎁 Additional Benefits
- Tech Support: Expert 24/7 access to Dell ProSupport engineers
- No Lemon Guarantee: Replacement after multiple repairs (subject to policy)
- Transferable: Coverage may transfer to new owner
- Multi-Device Discount: Not applicable
- Cancel Anytime: Pro-rated refunds available
📦 How to Purchase
- Purchase as an upgrade within coverage period
- Provide product and service details at checkout
- Receive confirmation and warranty documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and ensure mission critical uptime with DELL ProSupport 5-year extended warranty.
DELL – 5-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 5-Year Extended Warranty / Standard Protection – General Ele...
