DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport Plus 4H Mission Critical

Reliable mission critical protection providing peace of mind and fast repair response.

The DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport Plus 4H Mission Critical extends existing ProSupport coverage from 3 to 5 years for eligible Dell infrastructure systems. This warranty delivers comprehensive financial protection and rapid 4-hour onsite repairs to minimize downtime and protect your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Covered as per ProSupport Plus terms
• Theft Protection: Not included
• Normal Wear and Tear: Covered

📋 Coverage Details

• Duration: 5 years total coverage, upgrading from 3 years
• Coverage Start: After original manufacturer warranty expires or upon upgrade activation
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to plan agreement terms

🔧 Service & Repairs

• Service Type: Repair and replacement
• Repair Method: On-site service with 4-hour response time
• Replacement Type: New or equivalent parts/models
• Turnaround Time: 4-hour parts and labor mission critical response
• Parts Quality: OEM certified components

📞 Claims Process

• How to File: Through Dell support online or by phone
• Support Hours: 24/7 mission critical support availability
• Documentation Required: Proof of purchase and product details
• Claim Approval: Rapid approval aligned with 4-hour response
• No Hassle Promise: Easy claims process with dedicated support

📱 Eligible Products

• Product Categories: Extended Warranties applicable to Dell infrastructure systems (Office Equipment)
• Product Condition: New products only
• Purchase Requirements: Must upgrade within manufacturer specified period
• Excluded Products: Consumer products outside infrastructure suite, pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial use outside specified infrastructure scope
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss unless covered under specific theft protection (not included)

🎁 Additional Benefits

• Tech Support: 24/7 dedicated mission critical technical support
• No Lemon Guarantee: Replacement after repeated failures per plan terms
• Transferable: Plan transferable to new owner
• Multi-Device Discount: Not applicable
• Cancel Anytime: Prorated refunds available per terms

📦 How to Purchase

• Purchase upgrade within eligibility period from initial product purchase
• Provide product and proof of prior coverage details
• Receive confirmation and coverage documentation
• Register product online if required for activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Dell's mission critical extended warranty for worry-free ownership and rapid repair service.