DELL Upgrade from 3Y Basic Advanced Exchange to 3Y ProSupport for monitors
Peace of mind with enhanced protection and expert support for your Dell monitors.
The DELL Upgrade from 3Y Basic Advanced Exchange to 3Y ProSupport for monitors provides elevated coverage for Dell monitors, including priority access to in-region ProSupport engineers and next business day advanced exchange if phone troubleshooting is unsuccessful. This plan delivers hassle-free repairs and support throughout the warranty period for new, warrantied Dell monitors.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
- Power Surge Protection: Damage from electrical surges covered
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not applicable for monitors
- Theft Protection: Not covered
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 3 years of coverage starting from upgrade purchase date
- Coverage Start: From upgrade purchase date, after basic warranty
- Number of Claims: Unlimited claims within plan term
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Next business day advanced exchange replacement
- Repair Method: Phone troubleshooting with onsite exchange if needed
- Replacement Type: New or equivalent model replacement
- Turnaround Time: Next business day delivery
- Parts Quality: OEM replacement parts
📞 Claims Process
- How to File: Via phone support and online portals
- Support Hours: 24/7 availability
- Documentation Required: Proof of purchase and device info
- Claim Approval: Typically immediate during phone support
- No Hassle Promise: Easy claim process with professional assistance
📱 Eligible Products
- Product Categories: Dell monitors and displays
- Product Condition: New and warrantied products eligible
- Purchase Requirements: Upgrade must be purchased during original warranty period
- Excluded Products: Non-Dell monitors, commercial or refurbished units not supported
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use excluded
- Software issues, viruses, or data loss
- Accessories not originally purchased
- Loss or theft
🎁 Additional Benefits
- Tech Support: 24/7 direct access to ProSupport engineers
- No Lemon Guarantee: Not applicable
- Transferable: Yes, transferable to new owner
- Multi-Device Discount: Not specified
- Cancel Anytime: Pro-rated refund possible
📦 How to Purchase
- Purchase upgrade during original 3-year basic warranty period
- Provide product and purchase details
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free monitor ownership with Dell ProSupport extended warranty.
DELL – 3-Year Extended Warranty / Standard Protection – TVs & Displays
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty / Standard Protection – TVs & D...
