DELL Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG
Reliable coverage designed for peace of mind and uninterrupted operation.
The DELL Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG provides enhanced support for Dell office equipment by extending your protection beyond the original warranty. This plan delivers expert assistance and hassle-free repairs to safeguard your investment and minimize downtime.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
- Power Surge Protection: Damage caused by electrical surges included.
📋 Coverage Details
- Duration: 3 years of coverage, starting from the upgrade purchase date.
- Coverage Start: After original 3-year Next Business Day warranty expires.
- Number of Claims: Unlimited claims available during coverage period.
- Claim Limit: Subject to plan terms and conditions.
🔧 Service & Repairs
- Service Type: Repair or replacement options provided.
- Repair Method: On-site service with ProSupport technicians.
- Replacement Type: New or equivalent refurbished components.
- Turnaround Time: Next business day service response.
- Parts Quality: OEM parts and certified components used.
📞 Claims Process
- How to File: Phone and online support portal available.
- Support Hours: 24/7 dedicated ProSupport access.
- Documentation Required: Purchase receipt and device details.
- Claim Approval: Typically approved within 1 business day.
- No Hassle Promise: Streamlined process with expert assistance.
📱 Eligible Products
- Product Categories: Office equipment including servers and infrastructure devices.
- Product Condition: New products eligible for upgrade.
- Purchase Requirements: Must upgrade within manufacturer's warranty period.
- Excluded Products: Personal consumer electronics and products with existing damage.
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use outside contract terms
- Software issues, viruses, or data loss
- Accessories not listed on original purchase
- Loss or theft unless specifically covered
🎁 Additional Benefits
- Tech Support: 24/7 expert technical help included.
- Transferable: Coverage can be transferred to a new owner.
📦 How to Purchase
- Purchase upgrade within manufacturer warranty period.
- Provide product serial number and proof of purchase.
- Receive confirmation and coverage documentation.
- Register your product online for ProSupport benefits.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with extended expert support and enjoy worry-free ownership.
DELL – 3-Year Extended Warranty – Standard Protection – Office Equipment
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty – Standard Protection – Office Equi...
