DELL Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG

Reliable protection that keeps your business running smoothly.

The DELL Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG provides enhanced coverage for office equipment, offering financial protection and hassle-free repairs after the manufacturer warranty expires.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty ends
• Power Surge Protection: Protection against damage caused by electrical surges
• Accidental Damage:
• Screen Damage:
• Battery Degradation:
• Theft Protection:
• Normal Wear and Tear:

📋 Coverage Details

• Duration: 3 years of coverage starting after manufacturer warranty expiration
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms

🔧 Service & Repairs

• Service Type: Repair or replacement options
• Repair Method: On-site and depot service available
• Replacement Type: New or certified refurbished parts
• Turnaround Time: Next business day support
• Parts Quality: OEM parts and certified components

📞 Claims Process

• How to File: Online portal or phone support
• Support Hours: 24/7 availability
• Documentation Required: Proof of purchase and device details
• Claim Approval: Typically within 24 hours
• No Hassle Promise: Easy claim process with customer satisfaction guarantee

📱 Eligible Products

• Product Categories: Office Equipment
• Product Condition: New products only
• Purchase Requirements: Must be purchased with the product or within 30 days
• Excluded Products: Commercially used equipment, products with pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that doesn't affect function
• Intentional damage or misuse
• Commercial or business use beyond intended scope
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss unless theft protection is included

🎁 Additional Benefits

• Tech Support: 24/7 technical support hotline
• No Lemon Guarantee:
• Transferable: Coverage can be transferred to a new owner
• Multi-Device Discount:
• Cancel Anytime: Pro-rated refund available

📦 How to Purchase

• Purchase alongside your device or within 30 days
• Provide required product details and proof of purchase
• Receive confirmation and coverage documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with DELL ProSupport.