DELL Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG
Reliable extended support to protect your technology investment.
The DELL Upgrade from 3Y Next Business Day to 3Y ProSupport for ISG provides expert coverage for Dell office equipment, including servers and infrastructure hardware. It offers financial protection and hassle-free repairs beyond the standard warranty period for new and eligible refurbished devices.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for component failures and defects after manufacturer warranty expires
📋 Coverage Details
- Duration: 3 years of coverage from upgrade purchase date
- Coverage Start: From upgrade purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms
🔧 Service & Repairs
- Service Type: Expert repair or replacement
- Repair Method: On-site service with next business day response
- Replacement Type: New or certified refurbished components
- Turnaround Time: Next business day service for covered issues
- Parts Quality: OEM parts and certified components
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: 24/7 expert support
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typically within 24-48 hours
- No Hassle Promise: Streamlined claims and service process
📱 Eligible Products
- Product Categories: Office equipment including servers and infrastructure hardware
- Product Condition: New and eligible refurbished devices
- Purchase Requirements: Must purchase upgrade within coverage eligibility period
- Excluded Products: Non-Dell branded products, commercial misuse
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use outside terms
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss unless theft protection included
🎁 Additional Benefits
- Tech Support: 24/7 expert technical assistance
- Transferable: Coverage transferable to new owner
- Cancel Anytime: Pro-rated refund available if cancelled
📦 How to Purchase
- Purchase upgrade within eligibility period
- Provide product details and proof of original purchase
- Receive confirmation and coverage documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Dell ProSupport extended warranty coverage.
DELL – 3-Year Extended Warranty / Basic Protection – Office Equipment
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty / Basic Protection – Office Equipment
