DELL 3-Year Extended Warranty – ProSupport
Reliable protection and expert support for your business devices.
The DELL 3-Year Extended Warranty – ProSupport offers advanced coverage for commercial laptops and computers, providing financial protection through expert technical support and next business day on-site repairs. Designed for eligible new commercial devices, it ensures hassle-free repairs and peace of mind after the original manufacturer warranty expires.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects after manufacturer warranty expiration
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not specified
- Theft Protection: Not included
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 3 years of coverage starting after original 1-year basic onsite warranty
- Coverage Start: After manufacturer warranty expires
- Number of Claims: Unlimited claims per plan term
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Repair and replacement services
- Repair Method: Next business day onsite repair
- Replacement Type: May include refurbished or comparable model
- Turnaround Time: Fast repairs with priority service
- Parts Quality: Use of OEM and certified components
📞 Claims Process
- How to File: Via online portal or customer support
- Support Hours: 24/7 support from in-region engineers
- Documentation Required: Proof of purchase and device details
- Claim Approval: Efficient approval typically within business hours
- No Hassle Promise: Streamlined claim process for minimal downtime
📱 Eligible Products
- Product Categories: Laptops & Computers (commercial PCs)
- Product Condition: New and eligible commercial business devices
- Purchase Requirements: Upgrade from existing 1-Year Basic Onsite warranty
- Excluded Products: Consumer-grade devices and non-commercial use
❌ What's Not Covered
- Pre-existing damage or defects
- Accidental damage including drops, spills, or cracks
- Theft and loss
- Normal wear and tear such as cosmetic damage
- Software issues, viruses, or data loss
- Accessories not originally purchased
🎁 Additional Benefits
- Tech Support: 24/7 direct access to expert in-region engineers
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase upgrade during or after original warranty within Dell's eligibility window
- Provide product and purchase details for verification
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with extended ProSupport coverage.
DELL – 3-Year Extended Warranty / Standard Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty / Standard Protection – Laptops &am...
