DELL Upgrade from 3Y ProSupport for ISG to 3Y ProSupport 4H Mission Critical
Reliable protection and rapid onsite support for your critical electronics
The DELL Upgrade from 3Y ProSupport for ISG to 3Y ProSupport 4H Mission Critical warranty enhances your existing coverage with fast 4-hour onsite response. Designed for general electronics including Dell servers and infrastructure hardware, it provides expert service and financial protection to minimize downtime and repair costs.
✅ What's Covered
- Mechanical/Electrical Failure: Repair of component failures and defects after the manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges is included
- Accidental Damage: Not covered
- Screen Damage: Not covered
- Battery Degradation: Not specifically covered
- Theft Protection: Not covered
- Normal Wear and Tear: Typically not covered
📋 Coverage Details
- Duration: 3 years of coverage starting from upgrade activation date
- Coverage Start: After existing 3-Year ProSupport expires or as an enhancement
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms, typically full repair or replacement cost
🔧 Service & Repairs
- Service Type: Onsite repairs with parts and labor included
- Repair Method: Onsite service within 4 hours response time
- Replacement Type: Repair preferred; replacement dependent on assessment
- Turnaround Time: 4-hour onsite response as standard
- Parts Quality: Genuine Dell parts or certified components
📞 Claims Process
- How to File: Contact Dell support via phone or online portal
- Support Hours: 24/7 availability
- Documentation Required: Proof of purchase and service agreement
- Claim Approval: Typically approved after service diagnosis
- No Hassle Promise: Dedicated support for rapid issue resolution
📱 Eligible Products
- Product Categories: General Electronics, including Dell servers and infrastructure hardware
- Product Condition: New and possibly refurbished under Dell policy
- Purchase Requirements: Upgrade applies to existing 3-Year ProSupport ISG customers
- Excluded Products: Consumer electronics outside IT infrastructure
❌ What's Not Covered
- Pre-existing damage or defects before coverage start
- Accidental damage, drops, spills, or screen damage
- Theft or loss of equipment
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not originally covered in product purchase
🎁 Additional Benefits
- Tech Support: 24/7 expert technical assistance
- No Lemon Guarantee: Not specified
- Transferable: Coverage may transfer with equipment ownership
- Multi-Device Discount: Not specified
- Cancel Anytime: Policy subject to Dell's terms
📦 How to Purchase
- Upgrade available to existing ProSupport ISG customers
- Provide product and warranty details to Dell sales
- Receive confirmation and updated coverage documents
- Register upgraded warranty if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free operation with Dell’s mission critical support upgrade.
DELL – 3-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty / Standard Protection – General Ele...
