DELL Upgrade from 3Y Next Business Day to 3Y ProSupport 4H Mission Critical
Peace of mind with rapid mission critical support and expert service
The DELL Upgrade from 3Y Next Business Day to 3Y ProSupport 4H Mission Critical provides enhanced coverage for Dell server and infrastructure products with a 3-year duration, starting after the expiration of the initial 3-year Next Business Day warranty. This plan offers financial protection with hassle-free, fast onsite repairs focused on minimizing downtime for critical systems.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Not included
- Accidental Damage: Not included
- Screen Damage: Not included
- Battery Degradation: Not included
- Theft Protection: Not included
- Normal Wear and Tear: Not included
📋 Coverage Details
- Duration: 3 years of coverage starting from upgrade date
- Coverage Start: After expiration of initial 3-year Next Business Day warranty
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to Dell service terms and maximum payout limits
🔧 Service & Repairs
- Service Type: Repair or replacement of defective parts
- Repair Method: On-site service available within 4 hours for mission critical cases
- Replacement Type: Refurbished or new replacement parts or units
- Turnaround Time: 4-hour on-site response for prioritized repair
- Parts Quality: Dell OEM certified parts
📞 Claims Process
- How to File: Contact Dell ProSupport via phone or online portal
- Support Hours: 24/7 availability for mission critical support
- Documentation Required: Proof of purchase and product details
- Claim Approval: Rapid evaluation to ensure timely service
- No Hassle Promise: Streamlined claims process focused on quick resolution
📱 Eligible Products
- Product Categories: Extended Warranties applicable to Dell server and infrastructure products
- Product Condition: New units only
- Purchase Requirements: Must upgrade within warranty period
- Excluded Products: Non Dell-branded or unsupported models
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage without functional impact
- Intentional damage or misuse
- Non-Dell hardware or commercial misuse beyond warranty
- Software problems, viruses, or data loss
- Accessories not included in original purchase
- Loss unless theft coverage explicitly purchased
🎁 Additional Benefits
- Tech Support: 24/7 expert technical assistance
- No Lemon Guarantee: Not included
- Transferable: Coverage may transfer with product sale
- Multi-Device Discount: Not included
- Cancel Anytime: Not included
📦 How to Purchase
- Purchase upgrade during or before expiration of existing coverage
- Provide product details and receipt
- Receive confirmation and updated warranty documents
- Register product details online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with fast, expert mission critical support and enjoy minimized downtime.
DELL – 3-Year Extended Warranty / Basic Protection – Office Equipment
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty / Basic Protection – Office Equipment
