DELL – 3-Year Extended Warranty – Complete Protection – Servers

Comprehensive coverage for uninterrupted IT operations and peace of mind.

The DELL – 3-Year Extended Warranty – Complete Protection – Servers delivers reliable, enterprise-grade support for new Dell servers under the Infrastructure Suite Group (ISG). This plan ensures extended protection beyond the original ProSupport, offering financial security and streamlined repairs for critical server hardware.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Covered including drops and spills
• Screen Damage: Not applicable for server products
• Battery Degradation: Not applicable for server products
• Theft Protection: Included replacement coverage for stolen devices
• Normal Wear and Tear: Covers buttons, hinges, and ports wear

📋 Coverage Details

• Duration: 3 years of coverage starting after current ProSupport expires
• Coverage Start: After existing 3-Year ProSupport warranty end
• Number of Claims: Unlimited claims within the warranty term
• Claim Limit: Subject to plan terms, maximum payout per claim applies

🔧 Service & Repairs

• Service Type: Repair or replacement depending on issue
• Repair Method: On-site next business day service
• Replacement Type: New or refurbished comparable model
• Turnaround Time: Typically next business day response
• Parts Quality: OEM certified Dell parts

📞 Claims Process

• How to File: Via Dell online portal or phone support
• Support Hours: 24/7 expert technical support
• Documentation Required: Purchase receipt, product details
• Claim Approval: Generally same-day approval for eligible claims
• No Hassle Promise: Streamlined, customer-friendly process

📱 Eligible Products

• Product Categories: Servers under Dell Infrastructure Suite Group (ISG)
• Product Condition: New Dell server products only
• Purchase Requirements: Must upgrade before existing warranty expiry
• Excluded Products: Non-Dell hardware, personal computers, commercial non-ISG products

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Cosmetic damage not affecting functionality
• Intentional damage or misuse
• Commercial or business use outside ISG scope
• Software issues, viruses, or data loss
• Accessories not included with original purchase
• Loss not covered unless theft is confirmed

🎁 Additional Benefits

• Tech Support: 24/7 access to Dell Infrastructure experts
• No Lemon Guarantee: Replacement after repeated failures
• Transferable: Warranty transferable to new device owner
• Multi-Device Discount: Savings for multiple license purchases
• Cancel Anytime: Pro-rated refund available on cancellation

📦 How to Purchase

• Purchase upgrade before current warranty expires
• Provide server product details and proof of purchase
• Receive confirmation and coverage documentation
• Register product online if required for service activation

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Dell's comprehensive support plan.