DELL Upgrade from 3Y ProSupport for ISG to 3Y ProSupport Plus for ISG

Reliable protection and peace of mind for your Dell equipment.

The DELL Upgrade from 3Y ProSupport for ISG to 3Y ProSupport Plus for ISG provides enhanced coverage for Dell office equipment, offering comprehensive protection including accidental damage and theft to safeguard your investment with hassle-free repairs and expert support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Included to protect against electrical damage
• Accidental Damage: Covers drops, spills, and cracks
• Screen Damage: Included for cracked or damaged displays
• Battery Degradation: Coverage for battery capacity loss
• Theft Protection: Replacement for stolen devices
• Normal Wear and Tear: Coverage for buttons, hinges, and ports

📋 Coverage Details

• Duration: 3 years of coverage starting from upgrade purchase
• Coverage Start: After original ProSupport service period or from upgrade date
• Number of Claims: Unlimited claims per plan term
• Claim Limit: Up to product replacement value

🔧 Service & Repairs

• Service Type: Repair or replacement
• Repair Method: On-site and depot service options available
• Replacement Type: New or refurbished equivalent models
• Turnaround Time: Typically next business day on-site service
• Parts Quality: OEM certified components

📞 Claims Process

• How to File: Online portal or phone support
• Support Hours: 24/7 customer support
• Documentation Required: Purchase receipt and device information
• Claim Approval: Typically within 48 hours
• No Hassle Promise: Easy claims with satisfaction guarantee

📱 Eligible Products

• Product Categories: Dell office equipment including servers and professional hardware
• Product Condition: New and manufacturer warranty active
• Purchase Requirements: Must upgrade within original support period
• Excluded Products: Commercial use beyond warranty scope and pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Non-covered commercial or business use
• Software issues, viruses, or data loss
• Accessories not included at original purchase
• Loss unless theft protection applies

🎁 Additional Benefits

• Tech Support: 24/7 Dell technical assistance included
• No Lemon Guarantee: Replacement after multiple repairs
• Transferable: Plan transferable to new owners
• Multi-Device Discount: Available with bundle purchases
• Cancel Anytime: Pro-rated refunds available

📦 How to Purchase

• Purchase upgrade within existing warranty period
• Provide device and purchase details
• Receive confirmation and plan documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Dell’s premium support upgrade.