DELL Upgrade from 3Y Next Business Day to 3Y ProSupport Plus for ISG

Comprehensive protection for your Dell equipment and peace of mind.

The DELL Upgrade from 3Y Next Business Day to 3Y ProSupport Plus for ISG provides enhanced, enterprise-class coverage for Dell Office Equipment devices, extending your warranty to deliver fast, expert repairs, theft protection, and hassle-free support beyond the standard manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and hardware defects covered after manufacturer warranty.
• Power Surge Protection: Damage resulting from electrical surges included.
• Accidental Damage: Protection against drops, spills, and cracks included.
• Theft Protection: Coverage for stolen devices under this Complete Protection plan.

📋 Coverage Details

• Duration: 3 years of coverage starting from upgrade purchase date.
• Coverage Start: Begins after existing Next Business Day warranty expires.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Up to full product value per claim.

🔧 Service & Repairs

• Service Type: Repair or replacement for covered issues.
• Repair Method: On-site service to minimize downtime.
• Replacement Type: New or equivalent refurbished model for irreparable units.
• Turnaround Time: Next Business Day response and resolution.
• Parts Quality: OEM parts and certified components used for repairs.

📞 Claims Process

• How to File: Online portal or phone support available.
• Support Hours: 24/7 customer support for claims and inquiries.
• Documentation Required: Purchase receipt and device information.
• Claim Approval: Rapid approval typically within 24 hours.
• No Hassle Promise: Easy claims with satisfaction guarantee.

📱 Eligible Products

• Product Categories: Dell Office Equipment devices, including servers and related hardware.
• Product Condition: New and manufacturer-certified refurbished products eligible.
• Purchase Requirements: Upgrade must be purchased within original warranty period.
• Excluded Products: Non-DELL products and commercial-use devices excluded.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Cosmetic damage not affecting product function.
• Intentional damage or misuse.
• Commercial or business use outside standard warranty terms.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss unless covered by theft protection.

🎁 Additional Benefits

• Tech Support: 24/7 expert technical assistance included.
• No Lemon Guarantee: Replacement after multiple failed repairs.
• Transferable: Coverage can be transferred to a new owner.
• Multi-Device Discount: Savings available for multiple coverage plans.
• Cancel Anytime: Pro-rated refunds offered upon cancellation.

📦 How to Purchase

• Purchase upgrade within existing warranty period.
• Provide product details and original purchase receipt.
• Receive confirmation and detailed coverage documents.
• Register product online to activate extended coverage.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Dell’s ProSupport Plus extension.