DELL Upgrade from 3Y Next Business Day to 3Y ProSupport Plus for ISG
Peace of mind with comprehensive protection for your critical office equipment investment.
The DELL Upgrade from 3Y Next Business Day to 3Y ProSupport Plus for ISG provides enhanced coverage for eligible Dell office equipment, extending support beyond the standard 3-year warranty. This plan ensures financial protection and hassle-free repairs with advanced troubleshooting and theft protection, designed to keep your business operations running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty ends
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Included as part of complete coverage
- Theft Protection: Covers stolen device replacement
📋 Coverage Details
- Duration: 3 years of coverage starting after original 3-year warranty expires
- Coverage Start: After initial 3-year Next Business Day warranty expires
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair or replacement as needed
- Repair Method: On-site service for fast resolution
- Replacement Type: New or certified refurbished equipment
- Turnaround Time: Next Business Day service commitment
- Parts Quality: OEM or certified components
📞 Claims Process
- How to File: Via Dell online portal or phone support
- Support Hours: 24/7 access to technical support
- Documentation Required: Proof of purchase and device details
- Claim Approval: Typically processed within 24-48 hours
- No Hassle Promise: Streamlined claims process for customer satisfaction
📱 Eligible Products
- Product Categories: Office Equipment including Dell PowerEdge R350/T550 servers
- Product Condition: New equipment only
- Purchase Requirements: Upgrade purchased within manufacturer guidelines
- Excluded Products: Commercial use outside normal warranty terms
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Cosmetic damage that does not affect function
- Loss unless theft protection applies
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support included
- Transferable: Coverage can be transferred to a new owner
- Cancel Anytime: Pro-rated refund available upon cancellation
📦 How to Purchase
- Purchase upgrade with product or within eligibility window
- Provide product details and proof of original purchase
- Receive confirmation and coverage documentation
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with comprehensive coverage for worry-free ownership and avoid unexpected repair costs.
DELL – 3-Year Extended Warranty – Complete Protection – Office Equipment
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty – Complete Protection – Office Equi...
