DELL Upgrade from 3Y ProSupport for ISG to 3Y ProSupport Plus 4H Mission Critical

Reliable protection that ensures peace of mind for your critical office equipment.

The DELL Upgrade from 3Y ProSupport for ISG to 3Y ProSupport Plus 4H Mission Critical delivers comprehensive coverage designed to minimize downtime and repair expenses for eligible office equipment. This plan offers fast, expert support and financial protection, helping your business maintain smooth operations without interruptions.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and manufacturing defects after the manufacturer warranty.
• Power Surge Protection: Coverage for damage caused by electrical surges.
• Accidental Damage: Protection against drops, spills, and cracks.
• Theft Protection: Replacement coverage for stolen devices.

📋 Coverage Details

• Duration: 3 years of coverage extending the current warranty.
• Coverage Start: After manufacturer warranty expires or immediately as an upgrade.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: Subject to terms of the service agreement.

🔧 Service & Repairs

• Service Type: Repair or replacement with authorized parts.
• Repair Method: On-site service with 4-hour response time.
• Replacement Type: New or equivalent refurbished models.
• Turnaround Time: Mission Critical 4-hour parts and labor response.
• Parts Quality: OEM-certified components used.

📞 Claims Process

• How to File: Online portal or phone support.
• Support Hours: 24/7 availability.
• Documentation Required: Proof of purchase and damage documentation.
• Claim Approval: Typically processed promptly to minimize downtime.
• No Hassle Promise: Streamlined claims process to get you back to work quickly.

📱 Eligible Products

• Product Categories: Office equipment, including servers and related infrastructure.
• Product Condition: New equipment eligible; refurbished subject to terms.
• Purchase Requirements: Must upgrade within service window.
• Excluded Products: Consumer electronics outside office equipment scope.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Commercial use beyond office equipment scope.
• Software issues, viruses, data loss.
• Accessories not listed on original purchase.
• Loss (unless theft coverage included).

🎁 Additional Benefits

• Tech Support: 24/7 expert technical assistance included.
• Transferable: Coverage may be transferred to new owner.
• Cancel Anytime: Pro-rated refund available upon cancellation.

📦 How to Purchase

• Purchase upgrade with your existing product or within service window.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documentation.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your critical equipment investment and enjoy worry-free ownership with DELL’s mission critical warranty upgrade.