DELL Upgrade from 3Y ProSupport for ISG to 3Y ProSupport 4H Mission Critical
Reliable protection and rapid support for your essential electronics investment
The DELL Upgrade from 3Y ProSupport for ISG to 3Y ProSupport 4H Mission Critical extends your existing ProSupport warranty by providing mission critical 4-hour parts and labor response for general electronics infrastructure systems. Designed for new products covered under the original ProSupport warranty, this plan offers hassle-free repairs and financial protection to minimize downtime and keep your operations running smoothly.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Included as part of ProSupport services
📋 Coverage Details
- Duration: 3 years of coverage, starting after the original 3-Year ProSupport warranty expires
- Coverage Start: After initial 3-Year ProSupport warranty
- Number of Claims: Unlimited claims subject to terms
- Claim Limit: Per coverage terms by Dell
🔧 Service & Repairs
- Service Type: Repair or replacement of covered components
- Repair Method: On-site service with 4-hour parts and labor response
- Replacement Type: New or equivalent parts/models
- Turnaround Time: 4-hour response time for repairs
- Parts Quality: Genuine Dell OEM components
📞 Claims Process
- How to File: Through Dell ProSupport online portal or phone support
- Support Hours: 24/7 availability for mission critical support
- Documentation Required: Proof of purchase and product details
- Claim Approval: Typically expedited due to mission critical designation
- No Hassle Promise: Streamlined process for quick resolution
📱 Eligible Products
- Product Categories: General electronics infrastructure systems (servers, storage)
- Product Condition: New and covered under original ProSupport warranty
- Purchase Requirements: Upgrade purchased within existing warranty period
- Excluded Products: Consumer laptops, peripherals, and unrelated devices
❌ What's Not Covered
- Pre-existing damage or defects prior to coverage
- Accidental damage, theft, or loss
- Normal wear and tear
- Commercial misuse outside warranty terms
- Software issues or data recovery
- Accessories not part of original system purchase
🎁 Additional Benefits
- Tech Support: 24/7 expert technical assistance included
- Transferable: Coverage transferable to new owners if sold
- Cancel Anytime: Pro-rated refunds available upon cancellation
📦 How to Purchase
- Purchase upgrade within existing warranty term
- Provide current service contract details
- Receive confirmation and updated warranty documents
- Register updated service online via Dell portal
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your enterprise investment and ensure uninterrupted operations with expedited warranty service.
DELL – 3-Year Extended Warranty – Complete Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty – Complete Protection – General Ele...
