DELL Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG
Reliable extended protection for your critical systems
The DELL Upgrade from 3Y Next Business Day to 5Y ProSupport for ISG provides an additional two years of standard coverage for new Dell ISG infrastructure products, extending your warranty to a total of five years. This plan offers hassle-free repairs and financial protection with expert support designed specifically for office equipment.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not covered
- Screen Damage: Not applicable
- Battery Degradation: Not specified
- Theft Protection: Not covered
- Normal Wear and Tear: Not specified
📋 Coverage Details
- Duration: 2 years of extended coverage (after initial 3-year warranty, for a total of 5 years)
- Coverage Start: After initial 3-year Next Business Day warranty expires
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: No specified maximum, subject to plan terms
🔧 Service & Repairs
- Service Type: Repair or replacement options
- Repair Method: Next business day on-site service
- Replacement Type: OEM or certified components
- Turnaround Time: Next business day
- Parts Quality: Original Dell parts or certified equivalents
📞 Claims Process
- How to File: Via Dell online portal or dedicated support
- Support Hours: Business hours aligned with ProSupport standards
- Documentation Required: Purchase receipt and product details
- Claim Approval: Typically processed promptly during business hours
- No Hassle Promise: Streamlined process for business customers
📱 Eligible Products
- Product Categories: Office Equipment – Infrastructure servers and related hardware
- Product Condition: New Dell ISG infrastructure products only
- Purchase Requirements: Must upgrade within coverage window
- Excluded Products: Consumer laptops, refurbished units, non-Dell products
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial use outside covered infrastructure scope
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss (theft not covered)
🎁 Additional Benefits
- Tech Support: 24/7 expert support access
- No Lemon Guarantee: Not specified
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase upgrade with your Dell ISG product or within allowed timeframe
- Provide product details and original receipt
- Receive confirmation and warranty documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with reliable extended coverage and enjoy worry-free ownership.
DELL – 2-Year Extended Warranty / Standard Protection – Office Equipment
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 2-Year Extended Warranty / Standard Protection – Office Equi...
