DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport for ISG
Reliable extended coverage for your critical systems providing peace of mind and financial protection.
The DELL Upgrade from 3Y ProSupport for ISG to 5Y ProSupport for ISG extends your existing support plan to five years, offering hassle-free repairs and expert assistance for infrastructure suite products. This warranty continues coverage after the original manufacturer warranty expires, helping protect your investment with comprehensive support.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for component failures and defects after manufacturer warranty
- Power Surge Protection: Damage from electrical surges included
- Accidental Damage: Not included
- Screen Damage: Not applicable
- Battery Degradation: Not specified
- Theft Protection: Not included
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 5 years total coverage (includes original 3 years plus 2-year upgrade)
- Coverage Start: After original manufacturer ProSupport period ends
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to terms of ProSupport plan
🔧 Service & Repairs
- Service Type: Expert repair or replacement
- Repair Method: On-site or depot service depending on region and product
- Replacement Type: New or refurbished replacement parts/models
- Turnaround Time: Fast repair times ensuring minimal downtime
- Parts Quality: OEM or certified components
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: 24/7 expert support availability
- Documentation Required: Proof of purchase, product details
- Claim Approval: Typically quick approval process
- No Hassle Promise: Streamlined claims and repair process
📱 Eligible Products
- Product Categories: Infrastructure Suite products under ISG category
- Product Condition: New products originally covered by 3-year ProSupport
- Purchase Requirements: Must upgrade within specified timeframe after original warranty
- Excluded Products: Non-ISG categories and products outside original coverage
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial use outside ISG agreement
- Software issues, viruses, and data loss
- Accessories not included in original purchase
- Loss or theft (not covered)
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
- No Lemon Guarantee: Replacement after multiple failed repairs
- Transferable: Plan transferable to new owner if device sold
- Multi-Device Discount: Available for additional plan purchases
- Cancel Anytime: Pro-rated refund policy applies
📦 How to Purchase
- Upgrade with your existing ProSupport plan or within eligibility period
- Provide product and original purchase details
- Receive confirmation and extended coverage documents
- Register your plan online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with comprehensive extended support and enjoy worry-free ownership.
DELL – 2-Year Extended Warranty – Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 2-Year Extended Warranty – Standard Protection – General Ele...
