AudioCodes SW/SBC/10T/10-250/R Warranty/Support Extension

Reliable protection and support for your critical networking equipment.

The AudioCodes SW/SBC/10T/10-250/R Warranty/Support Extension offers 1 year of extended coverage beyond the original manufacturer warranty. Designed specifically for new General Electronics licensing products, it provides financial protection and hassle-free repairs to keep your equipment running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures or defects covered after the manufacturer warranty period.
• Power Surge Protection: Damage resulting from electrical surges is included.

📋 Coverage Details

• Duration: 1 year of extended coverage starting after the original warranty expires.
• Coverage Start: Begins immediately after manufacturer warranty ends.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to terms of the plan.

🔧 Service & Repairs

• Service Type: Repair or replacement options provided.
• Repair Method: Mail-in or depot service.
• Replacement Type: Refurbished or comparable model replacements.
• Turnaround Time: Typical repairs or replacements completed within established timeframes.
• Parts Quality: Use of OEM or certified replacement components.

📞 Claims Process

• How to File: File claims online or via phone.
• Support Hours: Business hours support available.
• Documentation Required: Proof of purchase and product details.
• Claim Approval: Typically approved within a few business days.
• No Hassle Promise: Smooth claims process designed for customer satisfaction.

📱 Eligible Products

• Product Categories: General Electronics licensing products and compatible network equipment.
• Product Condition: New products only.
• Purchase Requirements: Must be purchased with or added shortly after product acquisition.
• Excluded Products: Commercial multi-user licenses, pre-existing damage not covered.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage activation.
• Cosmetic damage not affecting functionality.
• Intentional damage or misuse.
• Commercial or business use outside license scope.
• Software issues, viruses, or data loss.
• Accessories not included in original license.
• Loss unless theft protection is specified.

🎁 Additional Benefits

• Tech Support: Dedicated technical support included.
• Transferable: Coverage may be transferable with owner approval.
• Cancel Anytime: Pro-rated refunds available on cancellation.

📦 How to Purchase

• Purchase alongside network licensing product or within specified period.
• Provide product and license details with proof of purchase.
• Receive confirmation and warranty extension documentation.
• Register product online if required by provider.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with extended support and enjoy worry-free ownership.