AudioCodes SW/SBC/10S/10-250 Warranty/Support Extension 1 License

Reliable protection for your investment and peace of mind.

The AudioCodes SW/SBC/10S/10-250 Warranty/Support Extension 1 License provides extended coverage for general electronics products, delivering financial protection beyond the manufacturer warranty. This warranty ensures hassle-free repairs and continuity by covering mechanical and electrical failures for eligible new products.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
• Power Surge Protection: Not included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Not included
• Theft Protection: Not included
• Normal Wear and Tear: Not included

📋 Coverage Details

• Duration: 1 year of coverage starting after manufacturer warranty expires
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement
• Repair Method: Depot or mail-in service
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Typically 7-10 business days
• Parts Quality: OEM certified components

📞 Claims Process

• How to File: Online portal or phone
• Support Hours: Business hours support
• Documentation Required: Receipt and device information
• Claim Approval: Usually within 3 business days
• No Hassle Promise: Streamlined process for customer satisfaction

📱 Eligible Products

• Product Categories: General electronics category products
• Product Condition: New products only
• Purchase Requirements: Must be purchased within 30 days of product purchase
• Excluded Products: Commercial use and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss (theft not covered)

🎁 Additional Benefits

• Tech Support: Access to dedicated technical support during business hours
• No Lemon Guarantee: Not included
• Transferable: Warranty transferable to new owners within coverage period
• Multi-Device Discount: Not included
• Cancel Anytime: Pro-rated refund available upon cancellation

📦 How to Purchase

• Purchase within 30 days of product purchase
• Provide product details and receipt
• Receive confirmation and warranty documents
• Register product online as required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable coverage and enjoy worry-free ownership.