HP Poly 3 Year Poly+ Edge B20 IP Phone Service
Reliable protection for your Poly Edge B20 phone, ensuring peace of mind and continued communication.
The HP Poly 3 Year Poly+ Edge B20 IP Phone Service offers extended coverage beyond the manufacturer warranty for new Poly Edge B20 IP phones. This plan delivers hassle-free, advance hardware replacement with pre-paid next day shipping to minimize downtime and protect your investment.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 3 years of coverage starting from date of purchase
- Coverage Start: From purchase date
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to plan terms
🔧 Service & Repairs
- Service Type: Advance hardware replacement
- Repair Method: Replacement device shipped with pre-paid next day delivery
- Replacement Type: New or equivalent model
- Turnaround Time: Next day shipping for minimal downtime
- Parts Quality: OEM certified components
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: 24/7 availability
- Documentation Required: Purchase receipt and device details
- Claim Approval: Typically approved within 24-48 hours
- No Hassle Promise: Easy claims with customer satisfaction focus
📱 Eligible Products
- Product Categories: Office Equipment – Poly Edge B20 IP Phone
- Product Condition: New devices only
- Purchase Requirements: Must purchase within 30 days of product purchase
- Excluded Products: Commercial use beyond typical office environment
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use outside covered scenario
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss not covered unless theft protection included
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
- Transferable: Coverage can be transferred to a new owner
📦 How to Purchase
- Purchase with your product or within 30 days
- Provide product details and receipt
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. POLY reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with reliable coverage and enjoy worry-free ownership of your Poly Edge B20 IP phone.
HP Poly 3 - Year Extended Warranty / Standard Protection - Office Equipment
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
HP Poly 3 - Year Extended Warranty / Standard Protection - Office E...
