POLY 3-Year Extended Warranty

Reliable protection and peace of mind for your Poly devices.

The POLY 3-Year Extended Warranty provides standard protection for new Poly personal devices by covering mechanical and electrical failures after the manufacturer warranty expires. This plan delivers hassle-free repair or replacement services, helping you minimize downtime and protect your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Not specified
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 3 years of coverage starting from purchase date
• Coverage Start: From purchase date
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Advance hardware replacement
• Repair Method: Mail-in or depot service with prepaid next day shipping
• Replacement Type: New or equivalent replacement device
• Turnaround Time: Next day shipping to minimize downtime
• Parts Quality: OEM or certified components

📞 Claims Process

• How to File: Online or phone claim submission
• Support Hours: 24/7 support available
• Documentation Required: Proof of purchase and device information
• Claim Approval: Typically processed promptly
• No Hassle Promise: Easy claim process for customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics – Poly personal devices like Studio P5
• Product Condition: New devices eligible
• Purchase Requirements: Must be purchased with device or within defined period
• Excluded Products: Commercial use and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use
• Software issues and data loss
• Accessories not included in original purchase
• Loss or theft

🎁 Additional Benefits

• Tech Support: 24/7 technical support included
• No Lemon Guarantee: Not specified
• Transferable: Coverage can be transferred to new owner
• Multi-Device Discount: Not specified
• Cancel Anytime: Pro-rated refund policy

📦 How to Purchase

• Purchase with your product or within eligibility period
• Provide product details and receipt
• Receive confirmation and coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. POLY reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with comprehensive standard coverage.