POLY 1-Year Extended Warranty – Basic Protection
Reliable peace of mind for your communication devices with extended mechanical and electrical failure coverage.
The POLY 1-Year Extended Warranty – Basic Protection provides one year of protection beyond the original manufacturer support for Poly communication products and other general electronics. This plan ensures financial protection and hassle-free repairs for devices over a year out of manufacturer warranty.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
📋 Coverage Details
- Duration: 1 year of coverage starting after manufacturer warranty ends
- Coverage Start: After manufacturer warranty/support expires
- Number of Claims: Unlimited claims during plan term
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair or replacement
- Repair Method: Depot service or mail-in repair
- Replacement Type: Comparable refurbished or new model
- Turnaround Time: Typically 5-10 business days
- Parts Quality: OEM or certified parts
📞 Claims Process
- How to File: Online claim portal or phone support
- Support Hours: Business hours, Monday to Friday
- Documentation Required: Proof of purchase and device details
- Claim Approval: Usually within 48 hours
- No Hassle Promise: Simplified claims process for your convenience
📱 Eligible Products
- Product Categories: General electronics, including Poly communication equipment
- Product Condition: New and manufacturer-supported devices past one year coverage
- Purchase Requirements: Must purchase warranty reactivation within allowed period
- Excluded Products: Commercial grade devices, pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use (when excluded)
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: Dedicated customer support during coverage period
- No Lemon Guarantee: Not applicable
- Transferable: Warranty not transferable
- Multi-Device Discount: Not available
- Cancel Anytime: Pro-rated refund may apply if eligible
📦 How to Purchase
- Purchase within eligibility window after original coverage expires
- Provide product details and valid proof of purchase
- Receive confirmation and warranty documents
- Register product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. POLY reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with extended coverage and avoid unexpected repair costs.
HP Poly 1 Year Extended Warranty / Basic Protection - General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
HP Poly 1 Year Extended Warranty / Basic Protection - General Elect...
