POLY 1-Year Extended Warranty

Reliable protection and peace of mind for your communication devices.

The POLY 1-Year Extended Warranty offers basic protection against mechanical and electrical failures for new and supported communication devices. It extends coverage beyond the manufacturer’s warranty, providing hassle-free repairs and continued use assurance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires

📋 Coverage Details

• Duration: 1 year of coverage starting after manufacturer support ends
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms

🔧 Service & Repairs

• Service Type: Repair or replacement
• Repair Method: Depot or mail-in service
• Replacement Type: New or refurbished comparable model
• Turnaround Time: Standard repair timeframes apply
• Parts Quality: OEM or certified components

📞 Claims Process

• How to File: Online portal or phone claims
• Support Hours: Business hours support available
• Documentation Required: Receipt and device details
• Claim Approval: Typically within a few business days
• No Hassle Promise: Easy claims process with customer satisfaction focus

📱 Eligible Products

• Product Categories: Communication devices
• Product Condition: New and supported devices eligible
• Purchase Requirements: Purchase warranty within allowable timeframe from product purchase
• Excluded Products: Devices with pre-existing damage or commercial use excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use vehicles
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss and theft not covered under this plan

🎁 Additional Benefits

• Tech Support: Access to technical support during business hours
• Transferable: Warranty may be transferable subject to terms
• Cancel Anytime: Pro-rated refund for cancellations

📦 How to Purchase

• Purchase with product or within designated timeframe
• Provide product details and proof of purchase
• Receive confirmation and coverage documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. POLY reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with POLY extended warranty coverage.