APC Data Center Expert Support 5 Nodes 3 Years
Reliable protection for your data center investment
The APC Data Center Expert Support 5 Nodes 3 Years provides remote monitoring and management software support for eligible data center nodes, offering financial protection and hassle-free operational support. This 3-year contract ensures continuous coverage for hardware mechanical and electrical failures and power surge damage, helping minimize downtime and protect your investment.
✅ What's Covered
- Mechanical/Electrical Failure: Software support covering faults and defects after purchase
- Power Surge Protection: Included to protect against electrical surges
- Accidental Damage: Not covered
- Screen Damage: Not applicable
- Battery Degradation: Not applicable
- Theft Protection: Not covered
- Normal Wear and Tear: Not covered
📋 Coverage Details
- Duration: 3 years of coverage starting from contract activation
- Coverage Start: From purchase date
- Number of Claims: Unlimited claims during contract period
- Claim Limit: According to support contract terms
🔧 Service & Repairs
- Service Type: Remote software support and updates
- Repair Method: Remote assistance via APC's Data Center Expert support center
- Replacement Type: Not applicable
- Turnaround Time: Prompt remote support as per contract
- Parts Quality: Not applicable
📞 Claims Process
- How to File: Contact APC Data Center Expert support center remotely
- Support Hours: Business hours remote support
- Documentation Required: Contract details and node identification
- Claim Approval: Typically immediate, depending on issue
- No Hassle Promise: Streamlined remote support for uninterrupted service
📱 Eligible Products
- Product Categories: Data center nodes and related IT management software
- Product Condition: New hardware/software under contract
- Purchase Requirements: Contract active at time of service
- Excluded Products: Non-APC products, hardware outside licensed nodes
❌ What's Not Covered
- Hardware physical damage or accidental damage
- Normal wear and tear on hardware
- Theft or loss
- Software other than APC Data Center Expert support
- Misuse or intentional damage
🎁 Additional Benefits
- Tech Support: Direct access to APC Data Center Expert support center
- No Lemon Guarantee: Not applicable
- Transferable: Not specified
- Multi-Device Discount: Not specified
- Cancel Anytime: Subject to contract terms
📦 How to Purchase
- Purchase as a bundled software support contract
- Provide contract and node details
- Receive confirmation and access details
- Register nodes with APC for support activation
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and ensure continuous data center operations with trusted APC support.
APC – 3-Year Extended Warranty – Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 3-Year Extended Warranty – Standard Protection – General Elec...
