APC 3 Year InfraStruXure Central Basic Software Support Contract
Reliable software support for lasting peace of mind and value protection.
The APC 3 Year InfraStruXure Central Basic Software Support Contract delivers continuous technical support and software updates for InfraStruXure Central server appliances and licenses. Designed to safeguard your investment with hassle-free assistance and timely updates, this plan covers eligible new appliances and licenses for three years from purchase.
✅ What's Covered
- Mechanical/Electrical Failure: Software-related issues affecting InfraStruXure Central systems during the contract term
📋 Coverage Details
- Duration: 3 years of coverage starting from purchase date
- Coverage Start: From purchase date
- Number of Claims: Unlimited software support requests
- Claim Limit: Not applicable (software support contract)
🔧 Service & Repairs
- Service Type: Technical software support and software updates
- Repair Method: Remote assistance and software patches
- Replacement Type: Not applicable
- Turnaround Time: 24/7 telephone technical support availability
- Parts Quality: Not applicable
📞 Claims Process
- How to File: 24/7 telephone support
- Support Hours: 24 hours a day, 7 days a week
- Documentation Required: Contract details and product information
- Claim Approval: Immediate support upon verification
- No Hassle Promise: Easy access to experts with no complex claim procedures
📱 Eligible Products
- Product Categories: InfraStruXure Central server appliances and licenses
- Product Condition: New appliances and licenses only
- Purchase Requirements: Individual contract required per appliance and license purchased
- Excluded Products: Non-Infrastructure Central products and unauthorized software
❌ What's Not Covered
- Hardware repair or replacement
- Accidental damage or theft
- Pre-existing defects not related to software
- Commercial misuse or unauthorized modifications
- Software unrelated to InfraStruXure Central
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical support included
- Transferable: Contract is for specific appliances/licenses only
📦 How to Purchase
- Purchase at time of appliance or license acquisition
- Provide product details and receipt
- Receive confirmation and contract documentation
- Register your contract if required by vendor
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with dedicated software support and enjoy peace of mind with APC’s trusted warranty coverage.
APC – 3-Year Extended Warranty / Basic Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 3-Year Extended Warranty / Basic Protection – General Electro...
