APC 1 Year InfraStruXure Central Enterprise Software Support Contract
Dependable software support for peace of mind and uninterrupted operation.
The APC 1 Year InfraStruXure Central Enterprise Software Support Contract provides comprehensive telephone technical support and software updates for InfraStruXure Central server appliances and licenses. Designed for new devices, this coverage ensures your infrastructure management software stays supported and up to date with hassle-free assistance.
✅ What's Covered
- Mechanical/Electrical Failure: Software issues and defects covered during the contract period
- Power Surge Protection: Not covered
- Accidental Damage: Not covered
- Screen Damage: Not applicable
- Battery Degradation: Not applicable
- Theft Protection: Not covered
- Normal Wear and Tear: Not applicable
📋 Coverage Details
- Duration: 1 year of coverage, starting from purchase date
- Coverage Start: From purchase date
- Number of Claims: Unlimited claims during contract term
- Claim Limit: Not specified
🔧 Service & Repairs
- Service Type: Software support and updates
- Repair Method: Remote support via telephone
- Replacement Type: Not applicable
- Turnaround Time: As per support SLA
- Parts Quality: Not applicable
📞 Claims Process
- How to File: 24/7 telephone technical support
- Support Hours: 24/7
- Documentation Required: Contract details and device information
- Claim Approval: Immediate support provided
- No Hassle Promise: Easy access to expert help and software updates
📱 Eligible Products
- Product Categories: InfraStruXure Central server appliances and licenses
- Product Condition: New appliances and licenses only
- Purchase Requirements: Individual contract required per appliance and license
- Excluded Products: Non-infrastructure management software products
❌ What's Not Covered
- Hardware failures or physical damages
- Power surges, accidental damage, or theft
- Software issues outside the support scope
- Pre-existing software defects not covered prior to contract
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical support included
- No Lemon Guarantee: Not applicable
- Transferable: Not specified
- Multi-Device Discount: Not applicable
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase contract per server appliance or license
- Provide product and license details
- Receive confirmation and support documentation
- Register product as required by APC
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your software investment and enjoy reliable, hassle-free support for your APC InfraStruXure Central systems.
APC – 1-Year Extended Warranty – Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 1-Year Extended Warranty – Standard Protection – General Elec...
