APC 1 Year 1000 Node InfraStruXure Central Software Support Contract
Reliable protection and peace of mind for your software support investment.
The APC 1 Year 1000 Node InfraStruXure Central Software Support Contract provides comprehensive software support and updates for eligible InfraStruXure Central server appliances and licenses, ensuring your protection plan helps maintain continuous operation with hassle-free assistance and financial security.
✅ What's Covered
- Technical Support: 24x7 telephone support and troubleshooting assistance
- Software Updates: All software updates available during the contract term
- Multi-Vendor SNMP Support: Development and support for various SNMP devices
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date
- Coverage Start: From purchase date
- Number of Claims: Unlimited technical support requests
- Claim Limit: Not applicable (support contract)
🔧 Service & Repairs
- Service Type: Software support and updates
- Repair Method: Remote diagnostics and guidance
- Replacement Type: Not applicable
- Turnaround Time: Immediate assistance via phone support
- Parts Quality: Not applicable
📞 Claims Process
- How to File: Contact 24/7 telephone support
- Support Hours: 24x7 availability
- Documentation Required: Product and license information
- Claim Approval: Immediate support upon verification
- No Hassle Promise: Dedicated support team to resolve issues efficiently
📱 Eligible Products
- Product Categories: InfraStruXure Central server appliances and licenses
- Product Condition: New appliances and licenses only
- Purchase Requirements: Individual software support contract required per appliance/license purchased
- Excluded Products: Non-supported hardware or expired licenses
❌ What's Not Covered
- Hardware defects or malfunction outside software support scope
- Physical damage or theft
- Misuse or unauthorized modifications
- Software issues unrelated to supported InfraStruXure Central software
- Data loss or backup services
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical assistance
- Transferable: Contract may be transferable with appliance/license
- Cancel Anytime: Subject to contract terms
📦 How to Purchase
- Purchase alongside InfraStruXure Central appliance or license
- Provide product and license details
- Receive confirmation and contract documents
- Register software support contract as required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with dependable software support and enjoy uninterrupted operations.
APC – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 1-Year Extended Warranty / Standard Protection – General Elec...
