APC WMS1MBASIC warranty/support extension
Reliable peace of mind and financial protection for your electronics investment.
The APC WMS1MBASIC warranty/support extension provides basic coverage for mechanical and electrical failures beyond the manufacturer warranty. It is designed for new StruxureWare Data Center Expert server appliances and licenses, offering hassle-free repairs and repair or replacement services to protect your purchase.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty ends
📋 Coverage Details
- Duration: 1 year of coverage from purchase date
- Coverage Start: From purchase date
- Number of Claims: Unlimited claims during plan term
- Claim Limit: Subject to plan terms
🔧 Service & Repairs
- Service Type: Repair or replacement as determined by provider
- Repair Method: Depot service or mail-in repair
- Replacement Type: New or refurbished equivalent model
- Turnaround Time: Standard processing times apply
- Parts Quality: OEM or certified components
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: 24/7 telephone technical support
- Documentation Required: Proof of purchase, product details
- Claim Approval: Typically quick approval following documentation
- No Hassle Promise: Easy claims process with professional service
📱 Eligible Products
- Product Categories: General Electronics (StruxureWare Data Center Expert server appliances and licenses)
- Product Condition: New appliances and licenses purchased
- Purchase Requirements: Individual contract required per device/license
- Excluded Products: Not specified
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business misuse beyond normal server use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss (unless theft coverage included, which this plan is not)
🎁 Additional Benefits
- Tech Support: 24/7 telephone technical support included
📦 How to Purchase
- Purchase warranty individually for each StruxureWare Data Center Expert server appliance and license
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. APC reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with APC’s extended warranty.
APC – 1-Year Extended Warranty / Basic Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
APC – 1-Year Extended Warranty / Basic Protection – General Electro...
