Connected Procurement Framework

DELL – 5-Year Extended Warranty / Standard Protection – Laptops & Computers ($250-$499.99)

Comprehensive protection for peace of mind and reliable device uptime.

The DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport extends warranty coverage for eligible commercial laptops and computers, offering expert technical support, next business day onsite repairs, and protection against mechanical and electrical failures. This warranty helps safeguard your investment by minimizing downtime and providing hassle-free service.

✅ What's Covered

  • Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
  • Power Surge Protection: Protection against damage from electrical surges
  • Accidental Damage: Not included
  • Screen Damage: Not included
  • Battery Degradation: Not specified
  • Theft Protection: Not included
  • Normal Wear and Tear: Not specified

📋 Coverage Details

  • Duration: 5 years of coverage starting after expiration of 1-year Basic Onsite warranty
  • Coverage Start: After expiration of 1-year Basic Onsite warranty
  • Number of Claims: Unlimited claims during coverage period
  • Claim Limit: Not specified

🔧 Service & Repairs

  • Service Type: Repair and replacement
  • Repair Method: Next business day onsite repair service
  • Replacement Type: Refurbished or comparable replacement units
  • Turnaround Time: Next business day onsite repair
  • Parts Quality: OEM parts or certified components

📞 Claims Process

  • How to File: Via online portal or phone with direct access to in-region engineers
  • Support Hours: 24/7 technical support available
  • Documentation Required: Proof of purchase and device information
  • Claim Approval: Telemetry-driven automated issue resolution enables quick approvals
  • No Hassle Promise: Streamlined claims process for minimal customer effort

📱 Eligible Products

  • Product Categories: Laptops & Computers
  • Product Condition: New and eligible commercial PCs
  • Purchase Requirements: Must upgrade within warranty timeframe
  • Excluded Products: Consumer products, pre-existing damage not covered

❌ What's Not Covered

  • Pre-existing damage or defects
  • Accidental damage including drops and spills
  • Theft or loss of device
  • Normal cosmetic wear and tear
  • Unauthorized repairs or modifications
  • Software, virus, or data loss issues
  • Accessories not originally covered

🎁 Additional Benefits

  • Tech Support: 24/7 access to expert engineers
  • No Lemon Guarantee: Not specified
  • Transferable: Coverage can be transferred to new owner
  • Multi-Device Discount: Not specified
  • Cancel Anytime: Pro-rated refunds available on cancellation

📦 How to Purchase

  • Upgrade at time of product purchase or within allowed period
  • Provide product and warranty details at point of sale
  • Receive confirmation and coverage documentation
  • Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with extended support and fast repairs.


DELL – 5-Year Extended Warranty / Standard Protection – Laptops & Computers

Dell  |  SKU: DPVL1_1OS5PS
$36153 RRP $46180
$39768 Incl. GST
Shipping calculated at checkout.

Care information

👉 If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.

👉Our warranty policy can be found here.

Delivery and Shipping

👉Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)

👉Orders are only processed Monday-Friday (and not on public holidays).

👉You can expect your order to arrive within 3-5 days.

👉We do not ship to PO box addresses.

👉Our full shipping policy can be found here.

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DELL – 5-Year Extended Warranty / Standard Protection – Laptops & Computers
Dell

DELL – 5-Year Extended Warranty / Standard Protection – Laptops & Computers

$36153 RRP $46180
$39768 Incl. GST

DELL – 5-Year Extended Warranty / Standard Protection – Laptops & Computers ($250-$499.99)

Comprehensive protection for peace of mind and reliable device uptime.

The DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport extends warranty coverage for eligible commercial laptops and computers, offering expert technical support, next business day onsite repairs, and protection against mechanical and electrical failures. This warranty helps safeguard your investment by minimizing downtime and providing hassle-free service.

✅ What's Covered

📋 Coverage Details

🔧 Service & Repairs

📞 Claims Process

📱 Eligible Products

❌ What's Not Covered

🎁 Additional Benefits

📦 How to Purchase

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with extended support and fast repairs.

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