DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport
Peace of mind with extended protection and expert support for your Dell device.
The DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport extends your coverage from one to three years, providing comprehensive on-site service and priority access to skilled engineers. This warranty protects your commercial Dell laptops and computers against mechanical and electrical failures, helping to reduce downtime and offering financial protection.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty expires
- Power Surge Protection: Coverage for damage caused by electrical surges
📋 Coverage Details
- Duration: 3 years of coverage starting after the 1-year basic onsite warranty expires
- Coverage Start: After manufacturer warranty ends
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: As per terms of ProSupport agreement
🔧 Service & Repairs
- Service Type: Repair or replacement services
- Repair Method: Next business day onsite repairs
- Replacement Type: New or refurbished components or systems
- Turnaround Time: Fast, priority service to minimize downtime
- Parts Quality: Genuine Dell OEM parts
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: 24/7 access to ProSupport engineers
- Documentation Required: Proof of purchase and product details
- Claim Approval: Typically approved promptly to ensure quick service
- No Hassle Promise: Streamlined claims process with direct dispatch of parts
📱 Eligible Products
- Product Categories: Dell commercial laptops and computers
- Product Condition: New devices originally with 1-year Basic Onsite Warranty
- Purchase Requirements: Upgrade available within warranty period
- Excluded Products: Consumer products and products outside Dell commercial lineup
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss (no theft coverage)
🎁 Additional Benefits
- Tech Support: 24/7 direct access to expert ProSupport engineers
- Transferable: Coverage may be transferred to a new owner
📦 How to Purchase
- Purchase upgrade during or before original warranty expiry
- Provide product details and proof of original warranty
- Receive confirmation and documentation
- Register online to activate coverage
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. DELL reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with Dell ProSupport extended warranty.
DELL – 3-Year Extended Warranty / Standard Protection – Laptops & Computers
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
DELL – 3-Year Extended Warranty / Standard Protection – Laptops &am...
