LENOVO – 5-Year Extended Warranty / Standard Protection – Laptops & Computers

Comprehensive coverage delivering peace of mind and expert support for your Lenovo devices.

The LENOVO – 5-Year Extended Warranty / Standard Protection – Laptops & Computers provides next-business-day on-site hardware and software support for select Lenovo ThinkCentre and ThinkVision products. This plan extends the manufacturer warranty, offering hassle-free repairs and priority parts to keep your business running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware component failures and defects after the manufacturer warranty expires
• Power Surge Protection: Included coverage for damage caused by electrical surges
• Accidental Damage: Not covered
• Screen Damage: Not covered
• Battery Degradation: Not covered
• Theft Protection: Not covered
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 5 years of coverage from purchase date
• Coverage Start: From purchase date, extends manufacturer warranty
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No specified payout limit per claim

🔧 Service & Repairs

• Service Type: Repair and replacement of covered components
• Repair Method: On-site technician visits with next-business-day response
• Replacement Type: Repair preferred; replacement with new or comparable parts if needed
• Turnaround Time: Next-business-day onsite response and service
• Parts Quality: Use of genuine Lenovo OEM parts

📞 Claims Process

• How to File: Dedicated phone line with no phone tree menus for direct access
• Support Hours: Available 24/7/365 for technical support and case management
• Documentation Required: Purchase receipt and product details may be required
• Claim Approval: Typically fast approval focused on first-time resolution
• No Hassle Promise: Streamlined case management with single point of contact

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre M90 series, ThinkVision monitors, and select desktops and AIOs
• Product Condition: New products only
• Purchase Requirements: Warranty must be purchased alongside or within product warranty period
• Excluded Products: Products out of warranty; commercial use exclusions not stated explicitly

❌ What's Not Covered

• Pre-existing damage or defects
• Accidental damage including drops and spills
• Theft or loss
• Normal wear and tear
• Software issues, viruses, or data loss
• Battery capacity degradation
• Cosmetic damages that don’t affect function

🎁 Additional Benefits

• Tech Support: Direct access to advanced Lenovo technicians 24/7
• No Lemon Guarantee: Not stated
• Transferable: Not stated
• Multi-Device Discount: Not stated
• Cancel Anytime: Not stated

📦 How to Purchase

• Purchase included with eligible Lenovo products or within OEM warranty period
• Provide product details and proof of purchase during order
• Receive confirmation and coverage documents via email
• Register product on Lenovo support portal if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support and enjoy worry-free ownership with expert on-site service and priority repairs.