LENOVO – 5-Year Extended Warranty / Basic Protection – Laptops & Computers

Extended protection and peace of mind for your Lenovo device.

The LENOVO – 5-Year Extended Warranty / Basic Protection – Laptops & Computers provides comprehensive coverage for Lenovo Think branded laptops and computers, protecting against mechanical and electrical failures beyond the base warranty. Enjoy hassle-free financial protection and expert onsite repairs from Lenovo-trained technicians using quality parts.

✅ What's Covered

• Mechanical/Electrical Failure: Hardware faults and defects covered after the manufacturer warranty expires.

📋 Coverage Details

• Duration: 5 years of coverage matching the base warranty term.
• Coverage Start: Begins alongside or after the manufacturer warranty.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: Subject to Lenovo's service policies.

🔧 Service & Repairs

• Service Type: Repair or exchange of failing devices.
• Repair Method: Onsite service at your location after initial remote diagnosis.
• Replacement Type: Repair or exchange with Lenovo-qualified OEM parts.
• Turnaround Time: Scheduled onsite intervention at mutually agreed dates.
• Parts Quality: Lenovo-qualified OEM parts ensuring high quality.

📞 Claims Process

• How to File: Through Lenovo’s remote support and repair service.
• Support Hours: Business hours with coordinated onsite support visits.
• Documentation Required: Proof of purchase and device information.
• Claim Approval: Determined after remote problem analysis.
• No Hassle Promise: Lenovo technicians ensure fast diagnosis and onsite repair or replacement.

📱 Eligible Products

• Product Categories: Lenovo Think branded laptops and computers.
• Product Condition: New devices within warranty terms.
• Purchase Requirements: Add-on must match or be shorter than the base warranty term.
• Excluded Products: Products outside Lenovo Think line or without base warranty coverage.

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss (unless theft coverage included separately)

🎁 Additional Benefits

• Tech Support: Expert support by Lenovo-trained technicians.

📦 How to Purchase

• Purchase the add-on alongside or after the base warranty within Lenovo’s terms.
• Provide product and purchase details upon ordering.
• Receive official confirmation and coverage documentation.
• Register product online if required for service eligibility.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment with extended onsite support and enjoy worry-free ownership.