LENOVO – 5-Year Extended Warranty / Basic Protection – Laptops & Computers

Reliable onsite warranty service for maximum peace of mind.

The LENOVO – 5-Year Extended Warranty / Basic Protection – Laptops & Computers provides extended coverage for Lenovo laptops and computers, offering hassle-free onsite repairs and financial protection beyond the manufacturer’s base warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
• Power Surge Protection: Not included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Not specified
• Theft Protection: Not included
• Normal Wear and Tear: Not included

📋 Coverage Details

• Duration: 5 years of onsite coverage starting after the manufacturer warranty expires
• Coverage Start: Coverage begins after manufacturer warranty period; requires proper warranty extension purchase if base warranty is shorter
• Number of Claims: Unlimited claims within warranty period
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Repair or exchange of failing machine
• Repair Method: On-site technician visit after remote problem determination
• Replacement Type: Repair preferred; exchange if necessary
• Turnaround Time: Scheduled date and time mutually agreed upon
• Parts Quality: Lenovo qualified parts

📞 Claims Process

• How to File: Contact Lenovo support for remote diagnostics followed by onsite service as needed
• Support Hours: Lenovo standard customer care hours (not specified)
• Documentation Required: Proof of purchase and device information
• Claim Approval: Determined after remote problem diagnosis
• No Hassle Promise: Streamlined remote diagnostics plus tailored onsite repair to minimize downtime

📱 Eligible Products

• Product Categories: Lenovo laptops and computers
• Product Condition: New and base warranty-covered devices only
• Purchase Requirements: Must match warranty length and be purchased along with or after base warranty
• Excluded Products: Devices without base warranty or with shorter coverage than this extended warranty

❌ What's Not Covered

• Pre-existing damage or defects
• Accidental damage such as drops or spills
• Theft or loss
• Normal wear and tear
• Software, viruses, or data loss issues
• Cosmetic damage not affecting function
• Commercial or business misuse

🎁 Additional Benefits

• Tech Support: Access to Lenovo-trained technicians
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your Lenovo product or within the warranty extension period
• Provide product and warranty details at time of purchase
• Receive confirmation and coverage documentation
• Registration with Lenovo may be required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo onsite support and enjoy worry-free ownership.