LENOVO – 5-Year Extended Warranty / Standard Protection – Laptops & Computers

Reliable onsite warranty delivering extended protection and minimizing downtime.

The LENOVO – 5-Year Extended Warranty / Standard Protection – Laptops & Computers covers select ThinkPad P-series laptops, providing comprehensive parts and labour coverage with onsite service to protect your investment and ensure fast, hassle-free repairs.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects beyond the base warranty period.
• Power Surge Protection: Included to safeguard against electrical surges.

📋 Coverage Details

• Duration: 5 years of coverage.
• Coverage Start: Must match the base warranty length; coverage is additive to the original warranty.
• Number of Claims: Unlimited during coverage term.
• Claim Limit: Not specified, subject to Lenovo service policies.

🔧 Service & Repairs

• Service Type: Repair or replacement of failing components.
• Repair Method: Onsite technician visit after remote diagnosis.
• Replacement Type: Repair or exchange of the machine as needed.
• Turnaround Time: Scheduled onsite visits at mutually agreed times for fast resolution.
• Parts Quality: Lenovo Qualified OEM parts used.

📞 Claims Process

• How to File: Remote problem determination followed by onsite support if required.
• Support Hours: Standard Lenovo service hours.
• Documentation Required: Product details and issue information requested.
• Claim Approval: Remote diagnosis guides service decision promptly.
• No Hassle Promise: Streamlined process maximizing uptime.

📱 Eligible Products

• Product Categories: Select ThinkPad P-series laptops (P1 Gen 4, P14s Gen 2, P15 Gen 2, P15s Gen 2, P15v Gen 2, P17 Gen 2, T15p Gen 2).
• Product Condition: New devices with active base warranty.
• Purchase Requirements: Warranty upgrade must match original warranty length.
• Excluded Products: Products without matching base warranty or outside coverage models.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse.
• Commercial or business use outside standard warranty terms.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss or theft (not covered in this plan).

🎁 Additional Benefits

• Tech Support: Lenovo-trained technicians provide expert support.
• Transferable: Coverage transfers with device ownership.

📦 How to Purchase

• Purchase alongside your Lenovo device or within warranty period.
• Provide proof of purchase and device information.
• Receive coverage confirmation and documents.
• Register online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo onsite extended warranty coverage.