LENOVO 4 Year Premier Support With Onsite

Comprehensive protection and peace of mind for your Lenovo office equipment.

The LENOVO 4 Year Premier Support With Onsite warranty provides detailed hardware and software support for new Lenovo office equipment under manufacturer warranty. It ensures financial protection and hassle-free onsite repairs once the manufacturer warranty expires.

✅ What's Covered

• Mechanical/Electrical Failure: Covers hardware defects and failures after the manufacturer warranty expires
• Power Surge Protection: Included for damages caused by electrical surges
• Accidental Damage: Not covered
• Screen Damage: Not covered
• Battery Degradation: Not explicitly covered
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of coverage starting after the manufacturer warranty expires
• Coverage Start: After manufacturer warranty expiration
• Number of Claims: Unlimited claims allowed during coverage term
• Claim Limit: Subject to Lenovo's terms and payout limits per claim

🔧 Service & Repairs

• Service Type: Repair and/or replacement services
• Repair Method: On-site labor with next-business-day response
• Replacement Type: Advanced exchange replacement units if required
• Turnaround Time: Next business day for on-site repairs and parts delivery
• Parts Quality: Certified OEM parts only

📞 Claims Process

• How to File: Dedicated phone support with direct access, no phone trees
• Support Hours: Available 24/7/365
• Documentation Required: Proof of purchase and device information
• Claim Approval: Rapid response with priority handling
• No Hassle Promise: Streamlined and fast claims process

📱 Eligible Products

• Product Categories: Lenovo office equipment including desktops and related hardware
• Product Condition: New and under manufacturer warranty
• Purchase Requirements: Must purchase within eligible timeframe, generally during initial warranty period
• Excluded Products: Commercially used products outside terms or products with pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect device function
• Intentional damage or misuse
• Commercial or non-covered business use
• Software issues, viruses, data loss
• Accessories not originally purchased with device
• Loss or theft

🎁 Additional Benefits

• Tech Support: Direct access to advanced-level Lenovo technicians 24/7
• No Lemon Guarantee: Not specified
• Transferable: Coverage may be transferable per plan terms
• Multi-Device Discount: Not specified
• Cancel Anytime: Subject to pro-rated refund policies

📦 How to Purchase

• Purchase with your Lenovo product or within eligible period after purchase
• Provide product details and receipt at purchase
• Receive confirmation and full coverage documentation
• Register your product online if required for support access

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support.