LENOVO – 4-Year Premier Support With Onsite

Reliable extended protection for your Lenovo devices.

The LENOVO 4 Year Premier Support With Onsite plan offers comprehensive hardware and software support for Lenovo laptops and computers. Designed to extend your service beyond the manufacturer warranty, it provides financial protection and hassle-free repairs with expert onsite support to keep your devices running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 4 years of coverage
• Coverage Start: After manufacturer warranty expires
• Number of Claims: Unlimited claims
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Repair and replacement options
• Repair Method: Onsite service with next-business-day response
• Replacement Type: New or certified refurbished parts
• Turnaround Time: Next business day onsite repair or parts delivery
• Parts Quality: OEM and certified components

📞 Claims Process

• How to File: Dedicated phone number with no phone tree, direct access to expert technicians
• Support Hours: 24/7/365 availability
• Documentation Required: Receipt and device information as needed
• Claim Approval: Prompt first-time resolution focus
• No Hassle Promise: Easy process with personalized Technical Account Manager assistance

📱 Eligible Products

• Product Categories: Lenovo laptops and desktop computers (ThinkVision monitors also eligible with Premier Support purchase)
• Product Condition: New and warrantied devices
• Purchase Requirements: Must be purchased within terms specified by Lenovo Premier Support
• Excluded Products: Pre-existing damage and unauthorized modifications

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or non-covered business use
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (not included in Standard Protection coverage)

🎁 Additional Benefits

• Tech Support: 24/7 access to advanced-level Lenovo technicians
• Transferable: Coverage can be transferred to new device owner

📦 How to Purchase

• Purchase with Lenovo device or within Lenovo’s specified timeframe
• Provide product details and proof of purchase
• Receive confirmation and coverage documents
• Register product online if required by Lenovo

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support.