LENOVO 4 Year Premier Support With, Onsite

Reliable extended coverage for peace of mind and prompt device support.

The LENOVO 4 Year Premier Support With, Onsite warranty extends protection beyond the manufacturer’s period, covering Lenovo laptops and computers with expert hardware and software support, including onsite labor for fast, hassle-free repairs.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 4 years of coverage from purchase date
• Coverage Start: Effective immediately upon purchase, extending current warranty
• Number of Claims: Unlimited claims during coverage term
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair or replacement at Lenovo's discretion
• Repair Method: Next-business-day onsite labor provided
• Replacement Type: Refurbished or comparable model if repairs are not feasible
• Turnaround Time: Fast response with priority parts and service
• Parts Quality: OEM and certified components only

📞 Claims Process

• How to File: Dedicated phone support with no phone tree; direct line to support technicians
• Support Hours: 24/7 availability for Premier Support customers
• Documentation Required: Proof of purchase and device information
• Claim Approval: Prompt assessment focusing on first-time fix rates
• No Hassle Promise: Streamlined case management; escalation handled by Technical Account Managers

📱 Eligible Products

• Product Categories: Lenovo laptops & computers
• Product Condition: New and warrantied devices eligible
• Purchase Requirements: Must purchase support plan alongside or within product warranty period
• Excluded Products: Commercial use exceptions and pre-existing damages not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use outside standard warranty terms
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss, unless covered by theft protection (not included here)

🎁 Additional Benefits

• Tech Support: Access to advanced technical support with skilled Lenovo technicians 24/7
• No Lemon Guarantee: Not specified for this plan
• Transferable: Not explicitly stated
• Multi-Device Discount: Not specified
• Cancel Anytime: Policy subject to provider terms

📦 How to Purchase

• Purchase with your Lenovo device or within warranty period
• Provide product details and proof of purchase
• Receive confirmation and coverage documentation
• Register your product online if required by Lenovo

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your Lenovo investment and enjoy worry-free ownership with trusted extended support and fast onsite repairs.