LENOVO 4 Year Premier Support With Onsite

Reliable protection and expert support for your Lenovo devices.

The LENOVO 4 Year Premier Support With Onsite plan provides comprehensive hardware and software support for new Lenovo laptops, desktops, and selected ThinkVision monitors. Enjoy financial protection with prompt onsite repairs and expert assistance to minimize downtime and keep your productivity high.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty.
• Power Surge Protection: Damage caused by electrical surges is included.
• Accidental Damage: Not covered.
• Screen Damage: Not covered.
• Battery Degradation: Not specified.
• Theft Protection: Not covered.
• Normal Wear and Tear: Not specified.

📋 Coverage Details

• Duration: 4 years of coverage starting from the purchase date.
• Coverage Start: Effective immediately after purchase.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: No explicit limit; subject to warranty terms.

🔧 Service & Repairs

• Service Type: Repair and replacement services.
• Repair Method: Next-business-day onsite repair service.
• Replacement Type: Refurbished or comparable replacement units.
• Turnaround Time: Next business day for onsite labor; prioritized parts delivery.
• Parts Quality: OEM quality parts used for repairs.

📞 Claims Process

• How to File: Via dedicated telephone support with no phone tree navigation.
• Support Hours: 24/7 technical support availability.
• Documentation Required: Proof of purchase and device information may be needed.
• Claim Approval: Prompt assessment by advanced-level technicians.
• No Hassle Promise: Direct access to skilled support with end-to-end case management.

📱 Eligible Products

• Product Categories: Lenovo laptops, desktops, and selected ThinkVision monitors.
• Product Condition: New devices only.
• Purchase Requirements: Must be purchased alongside or shortly after the device.
• Excluded Products: Non-Lenovo brands and refurbished units are excluded or not specified.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage.
• Cosmetic damage that does not affect device function.
• Intentional damage or misuse.
• Commercial or business use beyond specified scope.
• Software issues, viruses, or data loss.
• Accessories not included with original purchase.
• Loss or theft of the device.

🎁 Additional Benefits

• Tech Support: 24/7 access to Lenovo’s elite technical support team.
• No Lemon Guarantee: Not specified.
• Transferable: May be transferable; check terms.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Pro-rated refunds may apply.

📦 How to Purchase

• Purchase with a new Lenovo device or within the eligible timeframe.
• Provide product details and purchase receipt at checkout.
• Receive confirmation and plan documentation.
• Register your product online if required for benefits.

📄 Terms & Conditions

Full terms and conditions are available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with Lenovo Premier Support and enjoy worry-free ownership.