LENOVO 4 Year Onsite Support (Add-On)

Reliable protection and peace of mind for your Lenovo device.

The LENOVO 4 Year Onsite Support (Add-On) provides extended warranty coverage designed to complement your existing warranty. This add-on ensures your Lenovo Think branded desktops and laptops are protected from mechanical and electrical failures after the manufacturer warranty expires, offering convenient onsite repair services to minimize downtime and maintain productivity.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration

📋 Coverage Details

• Duration: 4 years of coverage as an extension to existing warranty
• Coverage Start: After the manufacturer warranty expires
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to Lenovo service terms

🔧 Service & Repairs

• Service Type: Repair or replacement by certified technicians
• Repair Method: Onsite service at customer location
• Replacement Type: Repair or replacement with Lenovo qualified parts
• Turnaround Time: Scheduled mutually at a convenient time; typically fast repair turnaround
• Parts Quality: Lenovo-qualified OEM parts ensuring high quality

📞 Claims Process

• How to File: Contact Lenovo support; initial problem determination remote
• Support Hours: Business hours
• Documentation Required: Product details, proof of purchase
• Claim Approval: Prompt determination and approval by Lenovo technicians
• No Hassle Promise: Lenovo manages repair or replacement at your location for convenience

📱 Eligible Products

• Product Categories: Lenovo Think branded desktops and laptops
• Product Condition: New devices covered
• Purchase Requirements: Warranty extension must match add-on service length
• Excluded Products: Non-Lenovo machines or devices outside warranty terms

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage not affecting function
• Intentional damage, misuse, or abuse
• Commercial or business use outside covered terms
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (not covered under this plan)

🎁 Additional Benefits

• Tech Support: Lenovo-trained technicians for quality assistance

📦 How to Purchase

• Purchase together or soon after product acquisition
• Provide product and warranty details at purchase
• Receive confirmation and warranty documents
• Register online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo onsite extended support.