LENOVO – 4-Year Extended Warranty / Standard Protection – Laptops & Computers

Reliable protection to keep your Lenovo laptop running smoothly.

The LENOVO – 4-Year Extended Warranty / Standard Protection – Laptops & Computers delivers extended onsite service, repairs, and parts coverage for select Lenovo ThinkPad laptops originally sold with a 3-year depot or carry-in warranty. It offers hassle-free, fast repairs to safeguard your investment and maintain productivity.

✅ What's Covered

• Mechanical/Electrical Failure: Covers hardware defects and failures after the original manufacturer warranty period
• Power Surge Protection: Damage from electrical surges included as part of Lenovo's standard warranty service
• Accidental Damage: Not covered
• Screen Damage: Not covered
• Battery Degradation: Not explicitly covered
• Theft Protection: Not covered
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years total coverage, starting from the original purchase date
• Coverage Start: From original purchase date of equipment
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Onsite repair or replacement
• Repair Method: Initial remote diagnosis followed by onsite technician visit if needed
• Replacement Type: Repair or exchange with verified functional unit
• Turnaround Time: Scheduled with customer, typically faster than depot service (minimum 5 days downtime avoided)
• Parts Quality: Lenovo-qualified OEM parts

📞 Claims Process

• How to File: Through Lenovo support with remote diagnosis
• Support Hours: Lenovo-trained technicians available during standard support hours
• Documentation Required: Product information and proof of purchase
• Claim Approval: Typically determined during initial problem diagnosis
• No Hassle Promise: Easy and efficient claims process focused on minimizing downtime

📱 Eligible Products

• Product Categories: Select Lenovo ThinkPad laptops including P1 Gen 4/5, P15v Gen 2, P16 Gen 2, P17 Gen 2, T15g Gen 2, T15p Gen 2
• Product Condition: New only
• Purchase Requirements: Must have original 3-year depot or carry-in warranty; this is an addon service extending that coverage
• Excluded Products: Products without original qualifying warranty; commercial use exclusions implied

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect functionality
• Intentional damage or misuse
• Commercial or business use exclusions (per original warranty)
• Software issues, viruses, data loss
• Accessories not part of original purchase
• Loss or theft not covered under this plan

🎁 Additional Benefits

• Tech Support: Support by Lenovo-trained technicians to help diagnose issues
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not mentioned
• Cancel Anytime: Not mentioned

📦 How to Purchase

• Purchase alongside your Lenovo product or as an upgrade within manufacturer terms
• Provide product details and purchase receipt
• Receive confirmation and warranty documentation
• Register product with Lenovo if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Secure your Lenovo investment with extended onsite coverage and enjoy worry-free productivity.