LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers

Comprehensive protection and peace of mind for your Lenovo devices.

The LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers provides extended coverage for Lenovo ThinkCentre and compatible laptops and computers with an existing 3-year on-site warranty. It protects your investment by covering mechanical failures, accidental damage, theft, and other common risks while ensuring hassle-free repairs and replacements.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty expires.
• Power Surge Protection: Protection against damage caused by electrical surges.
• Accidental Damage: Protection against drops, spills, and cracks.
• Screen Damage: Coverage for cracked or damaged displays.
• Battery Degradation: Lenovo-certified battery replacement to maintain device performance.
• Theft Protection: Coverage extends to device replacement in case of theft.
• Normal Wear and Tear: Coverage for wear on buttons, hinges, and ports.

📋 Coverage Details

• Duration: 4 years of coverage, extending existing 3-year on-site warranty.
• Coverage Start: Begins after manufacturer’s original warranty expires.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to Lenovo's coverage terms with no specified maximum payout noted.

🔧 Service & Repairs

• Service Type: Repair and replacement services as required.
• Repair Method: On-site support by Lenovo-certified technicians.
• Replacement Type: Repair or replacement with new or comparable Lenovo components or devices.
• Turnaround Time: Next-business-day response for parts and labor.
• Parts Quality: Genuine Lenovo OEM parts and certified components.

📞 Claims Process

• How to File: Through Lenovo support engineers, including online and phone options.
• Support Hours: 24/7/365 availability for customer support and technical assistance.
• Documentation Required: Purchase receipt, device details, and incident information may be requested.
• Claim Approval: Rapid issue resolution with AI-supported predictive analytics improving turnaround.
• No Hassle Promise: Easy claims with direct access to Lenovo elite support engineers.

📱 Eligible Products

• Product Categories: Lenovo ThinkCentre and compatible desktop and all-in-one laptops and computers.
• Product Condition: New devices registered with an existing 3-year Lenovo on-site warranty.
• Purchase Requirements: Upgrade applicable for systems covered by 3 years on-site warranty.
• Excluded Products: Devices without original on-site warranty, pre-existing damage, commercial misuse not covered.

❌ What's Not Covered

• Pre-existing damage or manufacturer defects present before coverage.
• Cosmetic damages that do not affect functionality.
• Intentional damage or misuse.
• Use outside standard business terms (commercial misuse excluded).
• Software issues, viruses, or data loss.
• Accessories not included in the original product purchase.
• Loss or disappearance outside of theft protection coverage.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo support engineers.
• No Lemon Guarantee: Replacement after multiple unsuccessful repairs (subject to terms).
• Transferable: Coverage may be transferred to new device owners upon approval.
• Multi-Device Discount: Discounts available for multiple simultaneous plans.
• Cancel Anytime: Pro-rated refunds on cancellation within coverage term.

📦 How to Purchase

• Purchase when acquiring your Lenovo device or within the allowed upgrade window.
• Provide proof of original device purchase and warranty details.
• Receive confirmation and official coverage documentation from Lenovo.
• Register your coverage online where applicable for support activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.