LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers

Comprehensive peace of mind with complete protection for your Lenovo devices.

The LENOVO – 4-Year Extended Warranty / Complete Protection – Laptops & Computers provides 4 years of extended coverage designed for ThinkCentre and select Lenovo systems. This plan offers hassle-free repairs, including parts, labor, accidental damage, and theft protection to safeguard your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered beyond the manufacturer warranty period.
• Power Surge Protection: Damage caused by electrical surges included.
• Accidental Damage: Coverage for drops, spills, and cracks.
• Screen Damage: Protection against cracked or damaged displays.
• Battery Degradation: Sealed battery replacement up to 4 years.
• Theft Protection: Included under complete protection coverage.
• Normal Wear and Tear: Not covered.

📋 Coverage Details

• Duration: 4 years of coverage starting after the initial 3-year manufacturer warranty expires.
• Coverage Start: After the expiration of the original manufacturer warranty.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: No maximum payout per claim specified.

🔧 Service & Repairs

• Service Type: Repair or replacement depending on damage assessment.
• Repair Method: On-site service by Lenovo-certified technicians.
• Replacement Type: New or refurbished comparable model.
• Turnaround Time: Next Business Day response for parts and labor.
• Parts Quality: Lenovo OEM parts and certified components used.

📞 Claims Process

• How to File: Via Lenovo’s dedicated support channels (phone, online portal).
• Support Hours: 24/7 access to Lenovo support engineers.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Typically rapid approval to minimize downtime.
• No Hassle Promise: Streamlined claims process focused on quick resolution.

📱 Eligible Products

• Product Categories: ThinkCentre and related desktop and all-in-one systems eligible.
• Product Condition: New devices covered; refurbished devices subject to Lenovo policy.
• Purchase Requirements: Upgrade for systems with existing 3-year on-site warranty.
• Excluded Products: Consumer products outside listed models not covered.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage start.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse of the device.
• Non-covered commercial or business use outside Lenovo terms.
• Software issues, viruses, and data loss.
• Accessories not included in original purchase.
• Loss unless theft protection applies.

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo elite support engineers.
• No Lemon Guarantee: Replacement after multiple failed repairs where applicable.
• Transferable: Coverage can be transferred to new owner if device is sold.
• Multi-Device Discount: Available when purchasing multiple plans.
• Cancel Anytime: Pro-rated refunds offered upon cancellation.

📦 How to Purchase

• Purchase upgrade within warranty eligibility timeframe.
• Provide device and purchase details.
• Receive confirmation and warranty documents.
• Register product on Lenovo support site if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.