LENOVO – 4-Year Extended Warranty – Complete Protection – Laptops & Computers

Comprehensive protection for your Lenovo devices, giving you peace of mind and confidence.

The LENOVO – 4-Year Extended Warranty – Complete Protection – Laptops & Computers provides extended coverage beyond the original 3-year manufacturer warranty for select Lenovo ThinkCentre and ThinkBook devices. It offers hassle-free repairs with parts, labour, and on-site service to keep your investment secure and your business running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Repairs for component failures and defects after the manufacturer warranty expires
• Power Surge Protection: Coverage against damage caused by electrical surges
• Accidental Damage: Protection for drops, spills, and cracks including coffee spills and power surges
• Screen Damage: Repair or replacement of cracked or damaged displays
• Battery Degradation: Coverage for sealed battery replacement up to 4 years
• Theft Protection: Not included
• Normal Wear and Tear: Not covered

📋 Coverage Details

• Duration: 4 years of coverage, starting after the original 3-year manufacturer warranty expires
• Coverage Start: After original 3-year on-site warranty expires
• Number of Claims: Unlimited claims
• Claim Limit: No specified maximum payout limit

🔧 Service & Repairs

• Service Type: Repairs and replacements covered under parts and labour
• Repair Method: On-site service by Lenovo-certified technicians
• Replacement Type: New or certified refurbished parts and components
• Turnaround Time: Next business day on-site support typically provided
• Parts Quality: Original Lenovo-certified OEM parts

📞 Claims Process

• How to File: Contact Lenovo support directly via phone or online portal
• Support Hours: 24/7 availability for critical issue escalation
• Documentation Required: Proof of purchase and device information
• Claim Approval: Rapid resolution with designated Services Engagement Manager (SEM)
• No Hassle Promise: Priority handling to minimize downtime and disruption

📱 Eligible Products

• Product Categories: Select Lenovo ThinkCentre desktops, all-in-one PCs, and ThinkBooks
• Product Condition: New products initially covered under original 3-year warranty
• Purchase Requirements: Upgrade purchased during initial warranty period or shortly after
• Excluded Products: Consumer grade, commercial heavy use, and non-Lenovo devices

❌ What's Not Covered

• Pre-existing damage or defects present before coverage
• Cosmetic damage that does not affect product function
• Intentional damage, misuse, or unauthorized repairs
• Commercial or harsh environment use exclusion
• Software issues, viruses, or data loss
• Accessories not included in original product purchase
• Loss or theft not covered

🎁 Additional Benefits

• Tech Support: 24/7 direct access to Lenovo elite support engineers
• No Lemon Guarantee: Not specified
• Transferable: Coverage transferable to new owner upon sale
• Multi-Device Discount: Not specified
• Cancel Anytime: Pro-rated refunds available upon cancellation

📦 How to Purchase

• Purchase alongside new Lenovo eligible device or within upgrade window
• Provide product details and proof of existing warranty
• Receive confirmation and coverage documents digitally
• Register product on Lenovo support portal as recommended

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. LENOVO reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with Lenovo Premier Support Plus.